laurapessoa Posted December 16, 2011 Share Posted December 16, 2011 Hello, Yesterday I truncated the dates of my costumers in the db. Now is impossible to register new users in my website, always there is a message that it doesn't find the authentication file. It doesn't happen if I don't active the SSL in Prestashop BO. Somebody can help me? I am desperate... nobody can register. I know, next time I will do a buckup, it's my fault... I know... I know.... I am using Prestashop 1.4.6.2. I give you the link: http://www.silvercrab.it and a file with the screen shoot. Thank you very much to everybody pantalla.bmp Link to comment Share on other sites More sharing options...
doekia Posted December 16, 2011 Share Posted December 16, 2011 Hi, Are you sure it is related to the database change? BTW I do not quite understand the change you did? Could you present the SQL statement? Change the config/config.inc.php, and replace: @ini_set('display_errors', 'off'); define('_PS_DEBUG_SQL_', false); By: @ini_set('display_errors', 'on'); define('_PS_DEBUG_SQL_', true); Errors will be displayed to might explain the problem. Best, (d)oekia Link to comment Share on other sites More sharing options...
laurapessoa Posted December 16, 2011 Author Share Posted December 16, 2011 Thank you doekia, I have done that.... It's possible that the problem regards the browser?? I don't find a solution... :-( Link to comment Share on other sites More sharing options...
doekia Posted December 16, 2011 Share Posted December 16, 2011 No it is not browser related. That is a core message and I reproduce the same issue from Firefox. What was the SQL statement you applied to the database? Link to comment Share on other sites More sharing options...
doekia Posted December 16, 2011 Share Posted December 16, 2011 Ok just succeeded login. You have changed the min length for password to be 5 characters. But the core needs 8 as a minimum. Readjust the limit to be 8 and it work. Link to comment Share on other sites More sharing options...
laurapessoa Posted December 16, 2011 Author Share Posted December 16, 2011 Thank you thank you and thank you..... Last question, where I can change that limit?? Link to comment Share on other sites More sharing options...
doekia Posted December 16, 2011 Share Posted December 16, 2011 I investigating the root cause of the problem. PLEASE post the SQL statement you have applied to the database. I wonder if this might be a bug in some sense. The core is validating with isPasswdAdmin rather than isPasswd Link to comment Share on other sites More sharing options...
doekia Posted December 16, 2011 Share Posted December 16, 2011 Strange I cannot reproduce the problem any more. Did you changed something? Link to comment Share on other sites More sharing options...
laurapessoa Posted December 16, 2011 Author Share Posted December 16, 2011 No, no, i didn't change nothing... I only changed the config.inc.php to see the problem... I would like to change the leght for password as you suggest before, if it can cause a problem.... Where I can change it? Link to comment Share on other sites More sharing options...
doekia Posted December 16, 2011 Share Posted December 16, 2011 Well in fact this is not a tunable param. My bad confusing you there. I have PM you with my contact info if you wish to go further. And ... what is it about your SQL action that triggered the problem at first I can't help you if you are not willing Link to comment Share on other sites More sharing options...
laurapessoa Posted December 16, 2011 Author Share Posted December 16, 2011 Ok, thank you very much for your help. Somebody knows why that problem with authentication? Link to comment Share on other sites More sharing options...
doekia Posted December 16, 2011 Share Posted December 16, 2011 You don't want to disclose the tampering you did in your DB. You don't want to give access to your DB You don't want to give access to your server There be no way we can help you. period. Link to comment Share on other sites More sharing options...
laurapessoa Posted December 16, 2011 Author Share Posted December 16, 2011 Thank you! Ok, a friend said that it was impossible to register before I made the changes in the db... Then I am sure It wasn't the reason... Link to comment Share on other sites More sharing options...
laurapessoa Posted December 16, 2011 Author Share Posted December 16, 2011 OOOOOOHHHHHH FINALLY SOLVEDDDDD THANK YOU VERY MUCH DOEKIA!!! I WILL PAY YOU A PAELLA!!! Best tecnical service even!! ;-) Link to comment Share on other sites More sharing options...
doekia Posted December 16, 2011 Share Posted December 16, 2011 For the records, problem was apparently related to the certicate presented by the web server. Was not pointing to the right domain. If anyone experience similar issue, double check that your certificate point to the proper www.<fqdn> Best, (d)oekia PS: Could you change the title adding HTTPS ... the forum does not allow searching for 3 characters long string such as SSL Link to comment Share on other sites More sharing options...
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