DenisKey Posted December 15, 2011 Share Posted December 15, 2011 Hello, i have had completely working loyalty program in 1.3 version, but after upgrade vouchers do not work at the cart page. I put voucher number, press activate, page reloading and nothing happens. No price reducing, coupon still have working status for customer. I saw several post about vouchers, but didnt find same problem. Will be glad for any help! Thank you. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 15, 2011 Share Posted December 15, 2011 Hi Denis, Can you please post a screenshot of your Back Office voucher settings so that I can try to help you identify the issue? -Mike Link to comment Share on other sites More sharing options...
DenisKey Posted December 15, 2011 Author Share Posted December 15, 2011 Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 15, 2011 Share Posted December 15, 2011 On second thought, could you please PM me with your Back Office login details (username, password and admin URL)? My Russian is a little rusty/nonexistant ever since Nicholas II sentenced my great-grandfather to death three different times. -Mike Link to comment Share on other sites More sharing options...
DenisKey Posted December 15, 2011 Author Share Posted December 15, 2011 On second thought, could you please PM me with your Back Office login details (username, password and admin URL)? My Russian is a little rusty/nonexistant ever since Nicholas II sentenced my great-grandfather to death three different times. -Mike just a second Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 15, 2011 Share Posted December 15, 2011 Hi Denis, I'm taking a look at this, but there are a few potential culprits. If you've already tried the suggestions from this thread, I would recommend in this situation that you try reinstalling the latest version to overwrite whatever may have been causing you this issue. -Mike Link to comment Share on other sites More sharing options...
DenisKey Posted December 15, 2011 Author Share Posted December 15, 2011 i reinstalled loyalty program module, nothing changed. Display the voucher in the cart summary - do not help. How i can reinstall prestashop if i have made so many changes in a code but before update all worked. 16 December good time to do experiments with working shop)) Link to comment Share on other sites More sharing options...
Yzzy Posted July 10, 2012 Share Posted July 10, 2012 was the reason for this ever found.... since the upgrade none of our clients prestashop carts work with vouchers... Google brings up lots of people saying the same but no solution. Link to comment Share on other sites More sharing options...
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