bouncegifts Posted December 14, 2011 Share Posted December 14, 2011 I've got the problem that everyone else seems to have. My website doesn't display properly in internet explorer 7 or 8. it works fine in firefox and chrome. the product page is ok but the banners on the homepage are on the right instead of in the centre. which .css file do i need to edit? there are hundreds of them and i can't find the right one to add a hack. Linky Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 14, 2011 Share Posted December 14, 2011 Hi bouncegifts, This is actually an issue with Internet Explorer itself, due to the fact that it only supports up to 30 CSS calls, while PrestaShop can have much more. The best thing you can do to limit this is enable "Use CCC for CSS" in your Back Office under Preferences > Performance, although that still may not completely optimize things for IE. I hope this helps. -Mike 1 Link to comment Share on other sites More sharing options...
bouncegifts Posted December 14, 2011 Author Share Posted December 14, 2011 Hi bouncegifts, This is actually an issue with Internet Explorer itself, due to the fact that it only supports up to 30 CSS calls, while PrestaShop can have much more. The best thing you can do to limit this is enable "Use CCC for CSS" in your Back Office under Preferences > Performance, although that still may not completely optimize things for IE. I hope this helps. -Mike Ah thank you. Strangely enough, I had CCC already switched on. BUT..i just switched it off and now it works in Internet Explorer Ah well, i'll leave CCC off for now, even if it takes a bit longer to load the page, i'd rather that than have a website that looks awful. How strange. There must be a problem with my CSS file. It's working though. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 14, 2011 Share Posted December 14, 2011 Well, I'm glad I could help, and welcome to PrestaShop! I'll go ahead and mark this as solved for you. -Mike 1 Link to comment Share on other sites More sharing options...
Wormholesurfer Posted January 6, 2012 Share Posted January 6, 2012 hi i also have some pb with my site ( PS 1.4.4) and the display on IE 8 ... i tried to switched css on CCC but it is worst ... Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 6, 2012 Share Posted January 6, 2012 Hi Wormholesurfer, What kind of problems are you having exactly? Can you post your URL? -Mike 1 Link to comment Share on other sites More sharing options...
Wormholesurfer Posted January 6, 2012 Share Posted January 6, 2012 sure i can, first thx for reply ^^ my url is: www.ludiworld.com when you run a product page you can see on the top left the short content block, inside of it the text shown some symbol that doenst' appears on other nav' ... Other pb: on the bottom of a product page just under the "in the same category module" there is the long description, other accessory, ... and those 2 things are layed one on the other You can see some of my products ( my site is under building) by clicking "jeux de societe" and after "catalogue complet" Thx a lot Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 6, 2012 Share Posted January 6, 2012 Hi Wormholesurfer, I'm looking at this in IE8 right now, but I'm not seeing any of these issues. Can you please post a screenshot pointing them out? -Mike 1 Link to comment Share on other sites More sharing options...
Wormholesurfer Posted January 6, 2012 Share Posted January 6, 2012 hi again, sure here they are the first pic is a pb ( i've forgotten to mentioned previously) on the text of the nav menu, the text is a bit down ... the second pic show the pb of icon layed on each other ... i've rechecked the pb of strange symbol inserted/replacing the real text in the short content block and yes you're right it has disapeared .. strange ... TY Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 6, 2012 Share Posted January 6, 2012 Can you please make sure you've completely cleared your browser and smarty cache? This still looks completely fine on my end in IE8. -Mike 1 Link to comment Share on other sites More sharing options...
Wormholesurfer Posted January 6, 2012 Share Posted January 6, 2012 yes i have cleared my file tools/smarty/compile and cleared my browser too ... still the same for me ... Link to comment Share on other sites More sharing options...
Wormholesurfer Posted January 6, 2012 Share Posted January 6, 2012 ok thanks yes i've cleared my IE8 and erase my folder tools/smarty/compil ... do i have another thing to do ? because it is still the same for me TY Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 6, 2012 Share Posted January 6, 2012 In your Back Office under Preferences > Performance, can you please enable Force Compile and disable Caching and let me know if it works any better for you? -Mike 1 Link to comment Share on other sites More sharing options...
Wormholesurfer Posted January 6, 2012 Share Posted January 6, 2012 i have done that right now ... all is fine on chrome but the pb remain for the nav' menu ... in IE8 i can't access any products to checked the second pb in the site with IE8 ... " Link to database cannot be established." Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 6, 2012 Share Posted January 6, 2012 Unfortunately, this looks like it may be an issue with your browser specifically. But if you would like, you can open your config/config.inc.php file and set "display errors" to "on" to see if you get any new error messages when you reload the page. -Mike 1 Link to comment Share on other sites More sharing options...
Wormholesurfer Posted January 6, 2012 Share Posted January 6, 2012 what is strange is that i have a second computer with IE8 at home and the same pb appears ... It is strange too because when i run IE8 and ly site on it, my text on the nav' menu is correclty displayed for a half second but then scroll down ... Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 6, 2012 Share Posted January 6, 2012 Unfortunately, I've run this both on actual installations of IE and using a tool called IETester that allows you to view the same site across any and every version of IE, and I wasn't able to replicate this on my end. If you would like, I can set you up with a member of our advanced support team, but it really doesn't look like a global issue with your site. -Mike 1 Link to comment Share on other sites More sharing options...
Wormholesurfer Posted January 6, 2012 Share Posted January 6, 2012 yes i would Thx so much Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 6, 2012 Share Posted January 6, 2012 yes i would Thx so much Go ahead and PM me with your contact information, and I'll be sure to pass it along to a member of the support team. -Mike 1 Link to comment Share on other sites More sharing options...
loboslm Posted January 9, 2012 Share Posted January 9, 2012 I have the same problem and I don´t know how to resolve this my version is 1.4.6.2 and I have try the solution above, please if you can help me I appreciate very much. http://www.contasebe...op4/prestashop/ Regards Luis Link to comment Share on other sites More sharing options...
Wormholesurfer Posted January 16, 2012 Share Posted January 16, 2012 still have my pb too Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 16, 2012 Share Posted January 16, 2012 I have the same problem and I don´t know how to resolve this my version is 1.4.6.2 and I have try the solution above, please if you can help me I appreciate very much. http://www.contasebe...op4/prestashop/ Regards Luis Hi Luis, As I've mentioned several times on this thread and others, this is an issue with Internet Explorer's internal limits, not anything to do with PrestaShop's software. We are working to make adjustments for IE users, but the key is to not handicap the software elsewhere. Have you already enabled "Use CCC for CSS?" -Mike Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 16, 2012 Share Posted January 16, 2012 still have my pb too Hi Wormholesurfer, Unfortunately, everything still looks fine on my end, so there's not much I can do to help you without being able to identify the error myself. -Mike Link to comment Share on other sites More sharing options...
loboslm Posted January 31, 2012 Share Posted January 31, 2012 Problem solved from the support team, thanks Link to comment Share on other sites More sharing options...
Mike Kranzler Posted January 31, 2012 Share Posted January 31, 2012 I'm glad you were able to resolve this! Happy selling! -Mike Link to comment Share on other sites More sharing options...
jimlarsson Posted June 4, 2012 Share Posted June 4, 2012 (edited) I didn't know about this problem with IE 7/8, but many users just told me they can't see any text at all in the product page. I tried enabling "Use CCC for CSS", but nothing changed.... :-/ More than 20% of our customers use IE 8. Prestashop version: 1.4.6.2. Any idea please?? Edited June 6, 2012 by jimlarsson (see edit history) Link to comment Share on other sites More sharing options...
bobojan Posted August 5, 2013 Share Posted August 5, 2013 I have the same problem with ie8 categoris not showing and in ie9 and firefoxx it works great please help Link to comment Share on other sites More sharing options...
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