WNW Posted December 11, 2011 Share Posted December 11, 2011 Hi I have a problem with generating orders. the payment with paypal is going smoothly but the address information of customers is disappear on B.O as well as invoice. We have to go paypal website to see the address information since we can not find any in B.O itself. I've attached images as references. Does anybody can give us an advice? Thanks. Karen Link to comment Share on other sites More sharing options...
Rhapsody Posted December 11, 2011 Share Posted December 11, 2011 Strange - If you go in the BO and click on the customer's name in the customer's tab, do you see that an address has been stored? Link to comment Share on other sites More sharing options...
WNW Posted December 15, 2011 Author Share Posted December 15, 2011 thx for the reply Rhapsody I think we've got in customer's tab but not sure it appears correctly or not. I've attached a img as a reference . Link to comment Share on other sites More sharing options...
Rhapsody Posted December 15, 2011 Share Posted December 15, 2011 On that screen shot the address is there. Check a few others where you had the problem without the address appearing and see if it is the same. Did you make any mods or customizations of the theme, core code, or have overrides? If using a custom theme try testing with the default prestashop theme and see if the problem exists. Link to comment Share on other sites More sharing options...
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