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Create orders (telephone) from the admin and edit


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Hello all,

 

A project that has raised me and I have to take is a module for Prestashop that allows to order by phone (the administrator from the admin could make this request or because someone asks for it or because the phone is making that sale in their physical store and wants to "reflect" on the virtual, create the invoice, etc).

 

To clarify what we need is:

 

- Assign the "order" to a client by default (it create a fake client for those that do not give the data) or existing (seleccionadolo of a down).

- Assign the currency you want to use (if applicable).

- Select the transport appropriate for the "user or client" or permit "without transportation" as a sale may be in the physical store.

- A powerful search engine that allows search by reference, ean, trademark, manufacturer or product title and loaded into a div, over there we would edit all the fields and add the product / s to the "cart".

- Select the appropriate payment method (including Card or Paypal if a client gives us the data to pay through these platforms).

 

Allow "Print" a ticket with the order summary.

 

Finally, once all the products added to our "cart" and after making the payment (if appropriate) will place the order at the appropriate state (pending, paid, etc) would create the order, allocated loyalty points, etc.

 

What's pretend that the client could see then that sale on their own, and so on.

 

One of the most important things (and logical) is that this process should work perfectly with the stock, without allowing the sales of products that are not available, subtract stock when ordering and allow the section later in order to edit all fields.

 

I know this is hard work to do but I think more than one you could come, well anyway, I need to tell me if there is a free module or something that we can go, but ideas to give me all these steps, and so on.

 

Thank you very much for everything.

 

A greeting.

 

PS: To be good, must be perfect and professional in AJAX.

 

PD2: I put this in the forum in English because there are more experts in this language Prestashop.

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  • 3 weeks later...

As far as I know there isn't a free module to do this.

 

It should be a default feature of PS, as should the option to edit/add to/merge orders....but alas, the PS team seem to add features that a busy store doesn't really need.

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  • 2 months later...

OK well I also have the same kind of issue taking phone orders and begin developing a module to:

 

1) create an account (if needed else confirm identity on phone via username and email address - overlooked)

2) tie available requested products to the account as a cart list

3) process the cart list emulating check out payment with credit card taking details over the phone

4) wait for payment confirmation, if all correct then standard emails sent to customer, order placed etc.

 

Everything else people have mentioned is frankly over the top and not required complicating the already complicated process....

 

However I'm not due to start on this for a while but I cannot belive that a system like this does not already exist, I've only been working with prestashop for about 5 months and already creating custom front end modules and systems so why isn't this "order by phone" doesn't exist is beyond me.

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- Select the appropriate payment method (including Card or Paypal if a client gives us the data to pay through these platforms).

 

on a side note, requesting anything other than credit card details over the phone would involve requesting passwords to pay for them, which under the terms and conditions of PayPal and other payment sites (except CC) is strictly forbidden.

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