hippooflove Posted December 8, 2011 Share Posted December 8, 2011 Hi I have just had my first sale in my store but only realised because of email from PayPal as confirmation of a payment received. Why does the order not show in my BO and should I get a confirmation email regarding the sale. It shows as a cart but says no order created from this cart even though the customer has paid. Please can somebody advise me a sI may be missing orders in the future. Hippooflove Link to comment Share on other sites More sharing options...
phrasespot Posted December 11, 2011 Share Posted December 11, 2011 What are the PS and PayPal versions you are using? Link to comment Share on other sites More sharing options...
hippooflove Posted December 14, 2011 Author Share Posted December 14, 2011 Hi thanks for your reply It was 1.4.6.1 at the time of posting but have now updated to 1.4.6.2 and my PayPal is v2.8.5. I use payments Pro. Since the post I have had one order by cheque completed as far as cart was concerned. Barry Link to comment Share on other sites More sharing options...
phrasespot Posted December 14, 2011 Share Posted December 14, 2011 Can you activate the debug and sandbox mode (test) options and do a couple of test purchases. Do you have the same problem? If so, PM me the debug log created. Link to comment Share on other sites More sharing options...
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