How to configure SMTP emails in 1and1 hosting

[kinkibcn]

Hi, I am using PS v 1.4.2.5 and there is no way to properly configure SMTP email in my hosting 1and1. The configuration I have been trying is:

 

 

Mail domain: http://www.kdekids.es

SMTP server: smtp.1and1.es

SMTP user: info@kdekids.es

SMTP password: ************

Encryption: SSL

Port: 25

 

With this configuration, when I send an email test, the aplication do not do anything and remains inside a loop.

 

Please, Is there anyone that could help me ?

 

Thanks a lot

[phrasespot]

  On 12/8/2011 at 8:03 AM, kinkibcn said:

The configuration I have been trying is:

 

SMTP server: smtp.1and1.es

 

try with auth.smtp.1and1.es

 

Did you try looking here for a solution?

[kinkibcn]

  On 12/11/2011 at 6:07 PM, phrasespot said:

 

try with auth.smtp.1and1.es

 

Did you try looking here for a solution?

 

Hi phrasespot, thanks for you help but there is nothing to do ... I have tried all combinations without any result.

[phrasespot]

Try logging into your smtp server manually, then do the same from your server if you have access to a console. Can you?

[kinkibcn]

  On 12/13/2011 at 12:06 PM, phrasespot said:

Try logging into your smtp server manually, then do the same from your server if you have access to a console. Can you?

 

Hi, thanks again, unfortunately I do not have access to server console, but I can access to 1and1 smtp server via telnet smtp.1and1.es 25 without any problem.

[phrasespot]

  On 12/8/2011 at 8:03 AM, kinkibcn said:

Mail domain: http://www.kdekids.es

Encryption: SSL

Port: 25

Ah, I just noticed. First of all just use www.kdekids.es. no http. (or just leave that field blank). then smtp servers which accept ssl usually do it on another port, not 25. so either select none instead of of ssl or figure out which port (possibly 465) ssl connection should be made, after making sure ssl on smtp is available (not always).

[kinkibcn]

  On 12/13/2011 at 2:43 PM, phrasespot said:

Ah, I just noticed. First of all just use www.kdekids.es. no http. (or just leave that field blank). then smtp servers which accept ssl usually do it on another port, not 25. so either select none instead of of ssl or figure out which port (possibly 465) ssl connection should be made, after making sure ssl on smtp is available (not always).

 

 

Hi, I just tried your suggestion and there is nothing to do ... it does not work at all ... but I have one doubt about SMTP user ... Which one is correct, info@kdekids.es or info.kdekids.es ?

 

And another question, do you know how configure it to use a gmail account ?

 

Thanks a lot

[phrasespot]

  On 12/13/2011 at 6:46 PM, kinkibcn said:

I have one doubt about SMTP user ... Which one is correct, info@kdekids.es or info.kdekids.es ?

well, you just said:

 

  Quote

I can access to 1and1 smtp server via telnet smtp.1and1.es 25 without any problem.

 

If there was a problem with the username, above would not happen. Did you actually send an email successfully as shown in the link I posted?

 

  Quote

do you know how configure it to use a gmail account ?

 

There is already a thread about it. Do a search in forums.

[RUSH-Store]

Hi kinkibcm, are you then able to configure the SMTP in prestashop with hosting 1e1? How did you do?