dribblef Posted December 7, 2011 Share Posted December 7, 2011 Everything went well with the install. I checked my site though and it was the same as before I logged into the front panel and it was still 1.2.5 so I was confused I went into Cpanel and checked and it left the old setup in Public_html and install the new stuff under a prestashop folder inside the public_html folder so I was stupid and deleted the old stuff in public_html and copied all the new stuff to the Public_html myself and now I get server 500 error here is my error log error_log ASCII text, with very long lines [07-Dec-2011 10:05:39] PHP Fatal error: Cannot access empty property in /home/dribblef/public_html/prestashop/classes/FrontController.php on line 232 [07-Dec-2011 10:05:41] PHP Fatal error: Cannot access empty property in /home/dribblef/public_html/prestashop/classes/FrontController.php on line 232 [07-Dec-2011 10:05:43] PHP Fatal error: Cannot access empty property in /home/dribblef/public_html/prestashop/classes/FrontController.php on line 232 [07-Dec-2011 10:06:51] PHP Fatal error: Cannot access empty property in /home/dribblef/public_html/prestashop/classes/FrontController.php on line 232 [07-Dec-2011 10:06:55] PHP Fatal error: Cannot access empty property in /home/dribblef/public_html/prestashop/classes/FrontController.php on line 232 [07-Dec-2011 10:07:14] PHP Fatal error: Cannot access empty property in /home/dribblef/public_html/prestashop/classes/FrontController.php on line 232 [07-Dec-2011 10:07:15] PHP Fatal error: Cannot access empty property in /home/dribblef/public_html/prestashop/classes/FrontController.php on line 232 [07-Dec-2011 10:07:16] PHP Fatal error: Cannot access empty property in /home/dribblef/public_html/prestashop/classes/FrontController.php on line 232 [07-Dec-2011 10:13:48] PHP Fatal error: Cannot access empty property in /home/dribblef/public_html/prestashop/classes/FrontController.php on line 232 [07-Dec-2011 11:06:24] PHP Fatal error: Cannot access empty property in /home/dribblef/public_html/prestashop/classes/FrontController.php on line 232 [07-Dec-2011 17:47:15] PHP Warning: require_once(/home/dribblef/public_html/config/../classes/Smarty_Internal_Data.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/dribblef/public_html/config/config.inc.php on line 20 [07-Dec-2011 17:47:15] PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required '/home/dribblef/public_html/config/../classes/Smarty_Internal_Data.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/dribblef/public_html/config/config.inc.php on line 20 [07-Dec-2011 17:47:21] PHP Warning: require_once(/home/dribblef/public_html/config/../classes/Smarty_Internal_Data.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/dribblef/public_html/config/config.inc.php on line 20 [07-Dec-2011 17:47:21] PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required '/home/dribblef/public_html/config/../classes/Smarty_Internal_Data.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/dribblef/public_html/config/config.inc.php on line 20 [07-Dec-2011 17:48:05] PHP Warning: require_once(/home/dribblef/public_html/config/../classes/Smarty_Internal_Data.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/dribblef/public_html/config/config.inc.php on line 20 [07-Dec-2011 17:48:05] PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required '/home/dribblef/public_html/config/../classes/Smarty_Internal_Data.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/dribblef/public_html/config/config.inc.php on line 20 [07-Dec-2011 17:48:26] PHP Warning: require_once(/home/dribblef/public_html/config/../classes/Smarty_Internal_Data.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/dribblef/public_html/config/config.inc.php on line 20 [07-Dec-2011 17:48:26] PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required '/home/dribblef/public_html/config/../classes/Smarty_Internal_Data.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/dribblef/public_html/config/config.inc.php on line 20 [07-Dec-2011 17:49:05] PHP Warning: require_once(/home/dribblef/public_html/config/../classes/Smarty_Internal_Data.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/dribblef/public_html/config/config.inc.php on line 20 [07-Dec-2011 17:49:05] PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required '/home/dribblef/public_html/config/../classes/Smarty_Internal_Data.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/dribblef/public_html/config/config.inc.php on line 20 [07-Dec-2011 17:49:48] PHP Warning: require_once(/home/dribblef/public_html/config/../classes/Smarty_Internal_Data.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/dribblef/public_html/config/config.inc.php on line 20 [07-Dec-2011 17:49:48] PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required '/home/dribblef/public_html/config/../classes/Smarty_Internal_Data.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/dribblef/public_html/config/config.inc.php on line 20 [07-Dec-2011 17:51:25] PHP Warning: require_once(/home/dribblef/public_html/config/../classes/Smarty_Internal_Data.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/dribblef/public_html/config/config.inc.php on line 20 [07-Dec-2011 17:51:25] PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required '/home/dribblef/public_html/config/../classes/Smarty_Internal_Data.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/dribblef/public_html/config/config.inc.php on line 20 I dont understand it really please can someone help me please as my site is now down www.dribbleface.com Thanks Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 7, 2011 Share Posted December 7, 2011 Hi dribblef, Did you backup your site before upgrading? It appears that these issues are due to errors during your upgrade, so the best thing to do would be to restore your site in 1.2.5 and then try to do the upgrade again, being sure to follow every single step of the directions. Alternatively, you can try opening a support ticket here. I hope this helps. -Mike Link to comment Share on other sites More sharing options...
dribblef Posted December 7, 2011 Author Share Posted December 7, 2011 HI Mike, Yes I did backup I am just restoring now, I did follow each step some guides are different though can you link me the correct guide please for upgrading Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 7, 2011 Share Posted December 7, 2011 Hi dribblef, Here is our official guide. -Mike Link to comment Share on other sites More sharing options...
dribblef Posted December 8, 2011 Author Share Posted December 8, 2011 Do I want to copy the admin file from the img folder as well as I have an old version wont it be really different Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 8, 2011 Share Posted December 8, 2011 Do I want to copy the admin file from the img folder as well as I have an old version wont it be really different What step are you on in the process? -Mike Link to comment Share on other sites More sharing options...
dribblef Posted December 8, 2011 Author Share Posted December 8, 2011 copying the files to the prestashop folder like mails and img and config Link to comment Share on other sites More sharing options...
dribblef Posted December 8, 2011 Author Share Posted December 8, 2011 I want to get it right last time I tried it did install but next to the old one I had to restart SQL and the old site came back up again but the new site was in my server so it was a question how to get it to point to the new folder Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 8, 2011 Share Posted December 8, 2011 copying the files to the prestashop folder like mails and img and config Go ahead and do it. As long as you're following the step-by-step directions here, you shouldn't have any issues. -Mike Link to comment Share on other sites More sharing options...
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