NickKK Posted December 5, 2011 Share Posted December 5, 2011 Hi everyone, Using 1.4.4.0 and have had no problems for months, and suddenly, when I am trying to add pictures to products, it comes with the following error: "Forbidden You don't have permission to access /adminshop2/index.php on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request." What is wrong? I have been trying to change to the new picture system and changing file attributes, but nothing helps! Everything else seems fine. I am soo in need for help - before I just wipe the damn thing and build a new shop in some other system... Just joking - but I don't want to spend hundreds of hours building a new shop from scratch. The worst thing is that I don't understand why the errors coming! Please help... Best regards Nick Link to comment Share on other sites More sharing options...
NickKK Posted December 6, 2011 Author Share Posted December 6, 2011 Am I really the only one, having this kind of problem? :-( Link to comment Share on other sites More sharing options...
tomerg3 Posted December 6, 2011 Share Posted December 6, 2011 It sounds like it's related to folder permissions. You can check with your host to find out the preferred permissions settings, on most servers it's 755 (not 777), and make sure the owner / group are also set correctly. Link to comment Share on other sites More sharing options...
NickKK Posted December 6, 2011 Author Share Posted December 6, 2011 They are mostly 755. The problems still there! Actually, I can do everything in FO or BO - BUT add new pictures! So, I've set all files in every folder to 755 and still no change. HEEELP! Please! Link to comment Share on other sites More sharing options...
NickKK Posted December 6, 2011 Author Share Posted December 6, 2011 Can anyone help me so I do not need to delete everything and use days and days on building up the shop from scratch again? Any help is much appreceated! Link to comment Share on other sites More sharing options...
tomerg3 Posted December 6, 2011 Share Posted December 6, 2011 Did you try to check with your host? Can you upload any images? (category, attribute texture, logo) Link to comment Share on other sites More sharing options...
NickKK Posted December 8, 2011 Author Share Posted December 8, 2011 What should I check with the host? As I don't know exactly what generates the problem, it is a bit difficult to ask for help, I think. BUT the problem with adding new pictures is persistent; it goes both for products and categories. Everything else is working. tomerg3, do you have any ideas on what I could do to get closer to a reason for the error? Thanks for any help! Link to comment Share on other sites More sharing options...
tomerg3 Posted December 8, 2011 Share Posted December 8, 2011 You can show them the error, and ask what kind of permissions you need in order to write files to disk from the web. You can also try to upload other files (IE make a product downloadable) and see if that works, it will help narrow down the problem. Link to comment Share on other sites More sharing options...
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