kbrmin Posted December 3, 2011 Share Posted December 3, 2011 I have been having a lot of trouble with orders paid via paypal; error 10736 is repeatedly encountered, and I thought it was because customers were not selecting the state, hence having an error with Paypal. However I don't think all these people are doing that, and there are other errors too when I try to fix it from the back office (add a state). What causes that? I am attaching a screen shot of a customer who was having another problem once she did get past the initial address problem. What does this mean - invalid security certificate?? Can you duplicate the problem? http://kingsbloomingrose.com/cart2/prestashop/cart?qty=1&id_product=57&add Link to comment Share on other sites More sharing options...
Fabien Serny Posted December 5, 2011 Share Posted December 5, 2011 This is not an issue relative to PrestaShop. It means that the certificate of your domain is not valid. You can see that, just by going here : https://kingsbloomingrose.com/ Link to comment Share on other sites More sharing options...
kbrmin Posted December 5, 2011 Author Share Posted December 5, 2011 Thanks so much for telling me that, as I didn't know that was the problem. Will that fix the problems I am having with paypal/error 10736? Is it bad to make the cart not require a SSL - what kind of safety does a SSL provide? Link to comment Share on other sites More sharing options...
kbrmin Posted December 5, 2011 Author Share Posted December 5, 2011 Is this deal with godaddy.com (http://www.godaddy.c...rtificates.aspx) for $12.99/month sound right? Or is that not what I need for a Secure SSL Certificate? Link to comment Share on other sites More sharing options...
Fabien Serny Posted December 6, 2011 Share Posted December 6, 2011 Ask your hosting provider what the best for your server. I can't tell you if the the certificate will be okay with your hosting server. Link to comment Share on other sites More sharing options...
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