..::khaled::.. Posted December 2, 2011 Share Posted December 2, 2011 Hi friends, when i try to deete product prom cart i got this msg error: unable to delete the product any idea ? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 2, 2011 Share Posted December 2, 2011 Hi khaled, Can you please post your URL so that we can try this out for you? -Mike Link to comment Share on other sites More sharing options...
..::khaled::.. Posted December 2, 2011 Author Share Posted December 2, 2011 http://mynetworkcode.com/ Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 2, 2011 Share Posted December 2, 2011 Hi khaled, It appears that your server is missing the PHP mbstring module. Call your host and ask them to add it for you, and that should resolve your issue. I hope this helps! -Mike Link to comment Share on other sites More sharing options...
..::khaled::.. Posted December 2, 2011 Author Share Posted December 2, 2011 if i give you login detait you can help me ? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 2, 2011 Share Posted December 2, 2011 if i give you login detait you can help me ? Unfortunately no, because you'll have to call your hosting provider first in order to get them to add this. If the issue persists after this, then I can try looking into it personally, but this is a known issue and that should resolve it for you. -Mike Link to comment Share on other sites More sharing options...
..::khaled::.. Posted December 4, 2011 Author Share Posted December 4, 2011 Unfortunately no, because you'll have to call your hosting provider first in order to get them to add this. If the issue persists after this, then I can try looking into it personally, but this is a known issue and that should resolve it for you. -Mike ok i contacted my hosting provider they solve the problem but still the same error at site !!!!!!!!!!!! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 5, 2011 Share Posted December 5, 2011 Hi khaled, Have you made any other changes since we last spoke? Now, when I pull up your site, all I get is the following error: Fatal error: Smarty error: unable to write to $compile_dir '/home/mynetwor/public_html/tools/smarty/compile'. Be sure $compile_dir is writable by the web server user. in /home/mynetwor/public_html/tools/smarty/Smarty.class.php on line 1095 Did your host do anything else other than enable the PHP mbstring module? -Mike Link to comment Share on other sites More sharing options...
..::khaled::.. Posted December 5, 2011 Author Share Posted December 5, 2011 NO NO THINK Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 5, 2011 Share Posted December 5, 2011 Hi khaled, Can you please try changing the permissions to your entire /tools directory to 755 (or 777, if 755 doesn't work), and let me know if that resolves your issue? -Mike Link to comment Share on other sites More sharing options...
..::khaled::.. Posted December 5, 2011 Author Share Posted December 5, 2011 (edited) i dont know How to do this ? Edited December 5, 2011 by ..::khaled::.. (see edit history) Link to comment Share on other sites More sharing options...
..::khaled::.. Posted December 5, 2011 Author Share Posted December 5, 2011 ok it work now but problem not solved Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 5, 2011 Share Posted December 5, 2011 OK, well it looks like we're back where we started now before your host changed your permissions. This is still an issue with the PHP mbstring, although I am concerned about your host's ability to change this for you. What hosting provider do you use? -Mike Link to comment Share on other sites More sharing options...
..::khaled::.. Posted December 5, 2011 Author Share Posted December 5, 2011 cide me your adress i will send you detait Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 5, 2011 Share Posted December 5, 2011 Send me a PM with the information, and I will try to look into it for you. -Mike Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 5, 2011 Share Posted December 5, 2011 Hi khaled, I took a look at your cPanel, but as I mentioned earlier, this is something that must be fixed by your hosting provider directly, and that I cannot do from here. Give them a call and ask for them to enable the PHP mbstring without altering any of the permissions for your site, and that should resolve this for you. -Mike Link to comment Share on other sites More sharing options...
..::khaled::.. Posted December 5, 2011 Author Share Posted December 5, 2011 ok,isent you msg Link to comment Share on other sites More sharing options...
Mike Kranzler Posted December 5, 2011 Share Posted December 5, 2011 ok,isent you msg I saw the message, but as I've said, there is nothing I can do about this because it is a hosting issue. Please call your host and give them the information I suggested above, because they are the only ones who can help you with this. -Mike Link to comment Share on other sites More sharing options...
krs21 Posted February 2, 2012 Share Posted February 2, 2012 Hi I think I have a similar pb. When I'm connected, I can not delete my cart. The product is deleted from the resume page but it still indicate that have 1 product in my cart. And the block cart never delete the product. If I refresh my mage, the product reappear in the resume page and in the block cart. Is this problem known ? I've just installed the PS 1.4.6.2 Christophe Link to comment Share on other sites More sharing options...
Mike Kranzler Posted February 2, 2012 Share Posted February 2, 2012 Hi Christophe, Can you please post your URL so that I can look into this for you? -Mike Link to comment Share on other sites More sharing options...
istox Posted March 13, 2012 Share Posted March 13, 2012 Hello! The same problem for me here in 1.4.7 version. PHP mbstring is ON. Can't delete products. Link to comment Share on other sites More sharing options...
ghuru Posted May 5, 2012 Share Posted May 5, 2012 Hi, I have also same problem. When I add a product in cart it will show the error message "TECHNICAL ERROR: unable to add the product". Also when i delete a product from cart "unable to delete the product". How can I solve this. this is the url http://blessingsonthenet.com/shop/ I did the following, Enable the PHP mbstring module in server But It is not working. I hope your helps! Thanks in Advance. Ghuru Link to comment Share on other sites More sharing options...
danielbp Posted May 8, 2012 Share Posted May 8, 2012 I have the same problem, also I have a problem adding products to cart, appears a windows with this menssage: TECHNICAL ERROR: unable to add the product. Details: Error thrown: [object XMLHttpRequest] Text status: error Link to comment Share on other sites More sharing options...
Recommended Posts