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If my website is is hosted by a reseller where they signed me up with prestashop using there login details. If I aquire my own hosting and open my own prestashop account and install a fresh prestashop site on my new server, is there a way to transfer my database and all the items I listed up for sale as it took ages???

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I would rather not have to start again but if I click lost password it will email the reseller rather then me as I did not set it up. Although my logon name is an email address of mine that I guess I have lost now?? Is there a way for me to take ownership of the account. Any sugguestions please

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Also I tried to upload the MySQL database to the new host and it gave this error

 

SQL query:

--

-- Database: `information_schema`

--

CREATE DATABASE `information_schema` DEFAULT CHARACTER SET utf8 COLLATE utf8_general_ci;

MySQL said: b_help.png

 

#1044 - Access denied for user 'dribblef'@'localhost' to database 'information_schema'

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