How can I configure the language when I send messages to customers ?

[Genet]

Hello,

 

I would like to select the language of e-mail templates when I send messages to my customers, is it possible ?

 

Another question: where can I add message templates ?

For example, it is possible to send this message, if I select it from the drop down menu :

 

 

"topic: delay

message:Hi,

 

Unfortunately, an item on your order is currently out of stock. This may cause a slight delay in delivery.

Please accept our apologies and rest assured that we are working hard to rectify this.

 

Best regards,"

 

 

Thank you in advance !!!

[prestacad]

All the emails are in back office, tools, translations

 

and in the mails folder

 

You can modify them. To add one not sure.

[Genet]

Yes, thank you. How can I choose if I would like to use an english e-mail template or another language e-mail template when I send messages to my customer ?