URGENT / 500 - Internal server error.

[CECT*Phone]

Hi
if someone can hep please , i'm getting 500 - Internal server error.
nothing has been done on the website, it used to work properly right before i get this 500 error message .
i immediately contacted my hosting service : GoDaddy, They've done couple of tests, and said everything is working well with the server, so it should be on the script,
but i did not touch the script,

website URL : www.cectcellphone.com

The back office is working properly, i just have a serious issue with the front office .

How can i fix this out ?
Thanks a lot.

[Dave Egerton]

might be a folder permissions issue. You need to have 755 permissions due security at some hosting providers I believe.

Check your permissions - some hosting set-ups can generate this error if set to 777.

Post back if no luck - I am not a hosting/permission expert but someone should pick up the thread and advise you

[CECT*Phone]

oK Great thank you,
i'll check this out with my hosting provider, but one nice PS member has helped me throught this bug, it seems more complicated, some dusty mistake in the script.

[careen]

I am facing the same problem.What is the problem?

[TropischBruin]

I am facing the same problem.What is the problem?

Please pay more attention on what is said in this topic:

might be a folder permissions issue. You need to have 755 permissions due security at some hosting providers I believe.

Check your permissions - some hosting set-ups can generate this error if set to 777.

Post back if no luck - I am not a hosting/permission expert but someone should pick up the thread and advise you

Also: contact you hoster and check the server-error-logs.

[tyzack]

Hi,

I am also having issues with this 500 Internal server problem, I have checked the log files, and the latest problem is:


[sat Apr 25 00:59:27 2009] [alert] [client 94.194.42.190] (2)No such file or directory: FastCGI: failed to connect to (dynamic) server "/var/www/fcgi/php-cgi": something is seriously wrong, any chance the socket/named_pipe directory was removed?, see the FastCgiIpcDir directive
[sat Apr 25 00:59:27 2009] [error] [client 94.194.42.190] FastCGI: incomplete headers (0 bytes) received from server "/var/www/fcgi/php-cgi"


I have followed directions as best I can regarding permission changes, .htaccess file changes but I have no idea what the log text means, so I am a bit stumped at the moment. This error only occurs when trying to access the prestashop folder on my fast host shared server (www.thefrogshop.co.uk/store), and not just going to the root (thefrogshop.co.uk).

Any help at all would be greatly appreciated.

Thanks