acutetrader Posted November 28, 2011 Share Posted November 28, 2011 Hi All, I'm trying to figure out how can Prestashop send out an email when customers leaving order messages? Right now, I have to logon to back office and click "customer messages" to see if anyone leaves us message. Thank you so much! Link to comment Share on other sites More sharing options...
Yakub Posted December 14, 2011 Share Posted December 14, 2011 When you received order, look into it details, thats it Link to comment Share on other sites More sharing options...
kiteboarder Posted February 7, 2012 Share Posted February 7, 2012 Yes i have same problem - when customer send order message few days after order, i can't get this information, unless i check every order every day.. I am still looking for some solution. PS 1.2.5 Link to comment Share on other sites More sharing options...
MarcoKB Posted April 20, 2012 Share Posted April 20, 2012 Me too :-( When a customer leaves a message on his order, after it has been placed, I receive no notification. PS 1.4.2.5 Link to comment Share on other sites More sharing options...
realayumi Posted August 12, 2012 Share Posted August 12, 2012 You can set in BO: Preferences -> Email Select which employee will be sent. Hope this help. Link to comment Share on other sites More sharing options...
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