The ever popular problem of enabling SSL!

[TheToyBox]

Hi all,

 

I cannot for love nor money enable SSL on my prestashop store. The site has a valid SSL cert and if I manually type in https://mydomain it works just fine. But in the back office if I click the enable ssl link, it redirects me to the same page but this time with https in the address bar but the radio button to enable ssl doesn't appear and ssl usage isn't applied to sensitive areas of the site. I know lots of people have had this issue but I can't seem to get a definitive solution. My site is in a subfolder and i use htaccess to redirect to this folder but it's on the same domain and I can't see thus being an issue. I'm sure I'm losing customers on account of the lack of ssl.

 

Any help would be greatly appreciated!!

 

Ollie

[v2910]

I need the same solution .... Experts ...... Please help !!

[Mike Kranzler]

Hi TheToyBox and v2910,

You can enable SSL in the Preferences section of your Back Office.

 

 

I hope this helps.

 

-Mike

[shacker]

yes, but dont enable in all site (only account or cart for example)

i think that i need is https in all site

[BWT]

if you type in https in the address bar and you see your site page with the https that means that ssl is enabled on your pages. I have a similar problem however a bit different I have ssl enabled on my domain and when I go to the back office to click the link to enable ssl it takes me to an error page! I talked with my hosting company and the ssl is enabled and current on the domain but can't figure out why I can't enable it in the BO. I am using version 1.4.6.2......Any suggestions would be great thanks!

 

 

 

UPDATE: So for my issue the ssl is not finished installing on the domain and could take up to 72 hours to complete although it does say "Current" the error is the same error i got before I set up ssl on the domain. So in your case maybe this is causing your issue as well. When did u set up the ssl on your domain? How long has it been?

[hootersam]

SOLUTION INCLUDED

 

I just had similar problem with my presta 1.4.10 after SSL cert was added. Radio button to enable ssl never appeard in BO, but i could browse my page with https typing it manual.

 

I wrote e-mail to admin, saying what the problem is and it could be problem on HOSTING side. He responded me and soultion is to add following line at start of .htaccess in your root prestashop directory:

SetEnvIf X-Forwarded-Proto https HTTPS=on

 

I am aware that it is solution for their webserver specific configuration but atleast you can try with this one before you start to change things in prestashop core. Don't be afraid to ask your admins! Hope it helps someone, because i have really bad time searching for solution for this.

[benjamin utterback]

  On 7/31/2013 at 9:29 PM, hootersam said:

SOLUTION INCLUDED

 

I just had similar problem with my presta 1.4.10 after SSL cert was added. Radio button to enable ssl never appeard in BO, but i could browse my page with https typing it manual.

 

I wrote e-mail to admin, saying what the problem is and it could be problem on HOSTING side. He responded me and soultion is to add following line at start of .htaccess in your root prestashop directory:

SetEnvIf X-Forwarded-Proto https HTTPS=on

 

I am aware that it is solution for their webserver specific configuration but atleast you can try with this one before you start to change things in prestashop core. Don't be afraid to ask your admins! Hope it helps someone, because i have really bad time searching for solution for this.

 

Hi hootersam, actually this is great advice. Thank you! Most every SSL issue can be better addressed by contacting your hosting and/or SSL certificate provider. That is the first thing people should do. Thanks for your advice!