JerseyG Posted November 14, 2011 Share Posted November 14, 2011 Hi Running version 1.4.5.1 and believe that I have a problem not in earlier version. Customers are unable to delete product alerts. Can anyone running this version please test and let me know if it is a common problem or just on my site. Thanks in advance G Link to comment Share on other sites More sharing options...
JerseyG Posted November 15, 2011 Author Share Posted November 15, 2011 As I have had no comments I have raised a "Bug" report as every time a product is sold the clients with the problem recieve an email. So i will close this thread Link to comment Share on other sites More sharing options...
Mike Kranzler Posted November 15, 2011 Share Posted November 15, 2011 Hi JerseyG, Thank you for posting a report. Can you please provide a link so that I can monitor this for you? -Mike Link to comment Share on other sites More sharing options...
JerseyG Posted November 16, 2011 Author Share Posted November 16, 2011 Hi Mike I have sent you a PM with account details showing an alert that will not delete. Site www.fptg.co.uk I remember that on a post recently someone had a problem with featured products alignment on V1.4.5.1 that you had replied to.I have started a thead on this as I cannot find the post again, did you find a resolution? "Featured Products Random Placement" Thanks in advance G Link to comment Share on other sites More sharing options...
Mike Kranzler Posted November 16, 2011 Share Posted November 16, 2011 Hi Geoff, I can confirm that this issue isn't just restricted to your computer. Can you please link me to your bug report so that I can monitor our progress on this? -Mike Link to comment Share on other sites More sharing options...
JerseyG Posted November 17, 2011 Author Share Posted November 17, 2011 Unable to delete product alerts ------------------------------- Key: PSCFI-4120 URL: http://forge.prestashop.com/browse/PSCFI-4120 Project: Prestashop Core Application V1.4 Issue Type: Bug Security Level: All-users Affects Versions: 1.4.5.1 Reporter: Geoff Vibert Running version 1.4.5.1 and believe that I have a problem not in earlier version. Customers are unable to delete product alerts. Whenever the item is accessed/sold the client still recieves an alert -- This message is automatically generated by PrestaShop Issue Tracker. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted November 17, 2011 Share Posted November 17, 2011 Thanks, I'll be sure to keep an eye on this! -Mike Link to comment Share on other sites More sharing options...
JerseyG Posted November 21, 2011 Author Share Posted November 21, 2011 Hi Mike If I read the “solution” correctly it was resolved by un installing the module and then re installing it, not the prettiest of solutions but it has worked. Kind Regards G You might want to check out this fix http://forge.prestashop.com/browse/PSCFI-4139 as this is the topic that you were questioned on once. Thanks again G Link to comment Share on other sites More sharing options...
Mike Kranzler Posted November 21, 2011 Share Posted November 21, 2011 Hi Geoff, The reason that this worked was because sometimes a small change in your configuration in one area could potentially cause issues in another, so a clean reinstall can often fix your issues. I'm glad this worked for you! -Mike Link to comment Share on other sites More sharing options...
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