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[Solved] Having problems with Group discounts


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Hi

 

I am running V1.4.5.1 but had this problem in version 1.4.4.1

 

I have seen bug reports, some closed as no fault found but I suffer from a problem with group discounts.

In the earlier version V1.4.4.1 I found that group discounts worked when I entered just a couple of categories in the group but I could not put my finger on where it actually went wrong.

When I upgraded to version 1.4.5.1 things looked good to begin with, discounts worked well. A couple of weeks down the road I noticed that they had stopped working, or so it looked. If a person had a 5% discount the screen did not show the discount, the invoice line showed the full price but the total showed the discounted total so if only a couple of lines had a discount the customer could not see where it was coming from.

I have now scrapped the discount system as it does not appear to work for me.

 

What I would like to know is that is that has anyone got it working and how?

 

Thanks in advance

G

Shopping Cart.pdf

Invoice.pdf

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You may a better response to your question if you edit your post title from just 'Groups' to something like 'Having problems with Group discounts' or Help with group discounts'.

 

There are many forum members that will not even bother reading a post with a one word title.

 

As for your question, I haven't used Groups so unfortunately can't help.

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Thank you for your input Dave L

As an update I have Re-Built my index in the search module and my discounts are now showing correctly, it looks as if the problem occurred after I had loaded a large number of new products.

I have no problem with a blanket discount over the entire shop, the problem only occurs if I have a discount on subcategories within a group.

I have selected a test group and will monitor the orders to see if they stop adding up correctly after I have added more items within the subcategories.

 

G

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[ http://forge.prestashop.com/browse/PSCFI-4134?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

 

Nebojsa STOJANOVIC reassigned PSCFI-4134:

-----------------------------------------

 

Assignee: Franck BRIGNOLI

 

> Invoice value not the same as order value

> -----------------------------------------

>

> Key: PSCFI-4134

> URL: http://forge.prestashop.com/browse/PSCFI-4134

> Project: Prestashop Core Application V1.4

> Issue Type: Bug

> Security Level: All-users

> Reporter: Geoff Vibert

> Assignee: Franck BRIGNOLI

> Priority: Major

> Labels: Incorrect, invoice, value

> Attachments: Invoice.pdf

>

>

> In the module Orders the box "Order Details" shows the correct value with discount applied. "View Invoice" produces an invoice without the discount and the product box shows the unit price which I would expect. I believe that the invoice produced should reflect the real value of what the client has paid.

 

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