verhoej Posted November 13, 2011 Share Posted November 13, 2011 when i put a product in cart the shipping cost based on weight is put in correctly. How ever when i open the cart to checkout the shipping cost is calculated on the highest price of shiping cost i put in BO fo : 1 product 0.46 euro shipping cost ------> checkout same prodduct 2.76 euro Link to comment Share on other sites More sharing options...
Dave L Posted November 13, 2011 Share Posted November 13, 2011 You may have an issue with your weight ranges with your carrier out of range behaviour set to ' Apply the cost of the highest defined range' selected. Link to comment Share on other sites More sharing options...
RobinParker Posted November 16, 2011 Share Posted November 16, 2011 I had exactly the same problem. Note that when setting weight ranges the upper end of the scale is "excluded". So your weight ranges need to have contiguous From and To weights... 0 - 1Kg = $5 1 - 2Kg = $7 2 - 3Kg = $9 Thus an item weighing 1Kg will cost $7 to ship (because the "to" weight is excluded). If you set up your ranges like this... 0 - 1Kg = $5 1.0001 - 2Kg = $7 2.0001 - 3Kg = $9 .. that 1Kg item will default to $9 (or whatever is your most expensive weight) because 1Kg is not within the 0 -1 Kg range (remember the 1Kg is not included) and it is not in the 1.0001-2Kg range because 1 is less than 1.0001. Just update all your weight ranges to ensure that the "From" is the same as the preceding "To" and that there are no gaps in the range. Hope this helps! Robin Parker www.funkypeanut.com Link to comment Share on other sites More sharing options...
TWS Posted November 28, 2011 Share Posted November 28, 2011 Hello PS Team: Dave, I've been searching the forum for several hours and found that you seem to be the expert here on the subject regarding PS's shipping module configuration. This is my setup: 1. PS 1.4.6.2 (imported database from a PS 1.4.4.1 install) 2. Using the Shipping Estimation v1.1 module (Shipping & Logistics) 3. Created Five Zones, with shipping countries for respective zones (other than the USA, no zip codes or states are set) 4. Created One carrier 5. Using Shipping by Weight Range - one-pound increments 6. Using Billing according to total weight 7. Fees by default carrier, zone and weight ranges are set This is the issue: 1. Products in the Cart show the shipping cost based on the correct unit rate per pound for the specific zone, ONLY when the default country (Country Options) is located within that zone. If a country is selected (Shipping estimation) from another zone to get an estimate, the rate does not change; but keeps the same rate as the default country zone. Here is the weird part. If the default country is changed to one in another zone, the rates would change to match that zone; and no other zone rates would be available when a country is selected. 2. If the default country is set to one not listed in a zone, the shipping price is "Free!" Could this be a bug or database issue? I have deleted zones and a list carriers previously created in order to get this shipping thing organized. Now this! Any suggestions, please? Thanks. Link to comment Share on other sites More sharing options...
Dave L Posted November 28, 2011 Share Posted November 28, 2011 Not an expert but can usually sort thing out with the shipping. I'm just on my way out so can look at this for you this evening (Thailand time = GMT +7) Don't know your location. In the meantime could you post your URL. It would make things easier for me to help you if you could PM me your BO login so I can look around your settings. Link to comment Share on other sites More sharing options...
artszu Posted January 19, 2012 Share Posted January 19, 2012 I have exacly same problem !!! ---> If the default country is set to one not listed in a zone, the shipping price is "Free!" PrestaShop™ 1.4.5.1 anybody ? Hello PS Team: Dave, I've been searching the forum for several hours and found that you seem to be the expert here on the subject regarding PS's shipping module configuration. This is my setup: 1. PS 1.4.6.2 (imported database from a PS 1.4.4.1 install) 2. Using the Shipping Estimation v1.1 module (Shipping & Logistics) 3. Created Five Zones, with shipping countries for respective zones (other than the USA, no zip codes or states are set) 4. Created One carrier 5. Using Shipping by Weight Range - one-pound increments 6. Using Billing according to total weight 7. Fees by default carrier, zone and weight ranges are set This is the issue: 1. Products in the Cart show the shipping cost based on the correct unit rate per pound for the specific zone, ONLY when the default country (Country Options) is located within that zone. If a country is selected (Shipping estimation) from another zone to get an estimate, the rate does not change; but keeps the same rate as the default country zone. Here is the weird part. If the default country is changed to one in another zone, the rates would change to match that zone; and no other zone rates would be available when a country is selected. 2. If the default country is set to one not listed in a zone, the shipping price is "Free!" Could this be a bug or database issue? I have deleted zones and a list carriers previously created in order to get this shipping thing organized. Now this! Any suggestions, please? Thanks. Link to comment Share on other sites More sharing options...
artszu Posted January 19, 2012 Share Posted January 19, 2012 anybody ? Link to comment Share on other sites More sharing options...
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