[SOLVED] I no longer can see product images!

[mothershop]

I cant see product images although they appear in recently viewed and new items. Any suggestions?

[justinl]

Can you be more specific? Where can't you see product images?

[mothershop]

Inside the detailed product page.

[Mike Kranzler]

Hi mothershop,

Can you give us an example link where we can see this for ourselves?

 

-Mike

[mothershop]

A product photo should appear in the place where the arrow points. Please view attached thumbnail.

[razaro]

This is a theme bug, which is appearing when jQzoom is enabled.

 

Problem is in code

 

<!-- product img-->
<div id="image-block">
{if $have_image}
{if $have_image && !$jqZoomEnabled}
<span id="view_full_size">
<img src="{$link->getImageLink($product->link_rewrite, $cover.id_image, 'large')}" {if $jqZoomEnabled}class="jqzoom" alt="{$link->getImageLink($product->link_rewrite, $cover.id_image, 'thickbox')}"{else} title="{$product->name|escape:'htmlall':'UTF-8'}" alt="{$product->name|escape:'htmlall':'UTF-8'}" {/if} id="bigpic" width="{$largeSize.width}" height="{$largeSize.height}" />
<span class="span_link">{l s='View full size'}</span>
</span>
{/if}
{else}

 

I tried with this (from default theme)

<!-- product img-->
<div id="image-block">
{if $have_image}
<img src="{$link->getImageLink($product->link_rewrite, $cover.id_image, 'large')}" {if $jqZoomEnabled}class="jqzoom" alt="{$link->getImageLink($product->link_rewrite, $cover.id_image, 'thickbox')}" {else} title="{$product->name|escape:'htmlall':'UTF-8'}" alt="{$product->name|escape:'htmlall':'UTF-8'}" {/if} id="bigpic" width="{$largeSize.width}" height="{$largeSize.height}" />
{else}

 

Image is shown but jQzoom is not working well for some reason.

[mothershop]

I just turned the JQ zoom and pictures are back. Thanks anyway

[emils]

Hi

I have problem with images.

When I go to the product site my thickbox doesn't work (image open on the end of site 'behind footer').

But when I go to the product list i dont have some images, but enlarge module work good!

example:

 

Product list

 

http://images41.fotosik.pl/1183/5c1d9df90b07a8d9.jpg

 

product site

 

http://images50.fotosik.pl/1231/3c2c88c446637bd9.jpg

 

 

PLS help!

thanks

[Mike Kranzler]

Hi emils,

Can you please post your URL so that I can take a look at this for you?

 

-Mike

[emils]

My shop is off, so if you want view this you must tell me your IP

 

In fact I cant generate my images because I have 500 error.

[Mike Kranzler]

Hi emils,

What theme are you using currently?

 

-Mike

[emils]

Shadow2

 

Original link: http://www.likaweb.net/downloads.php?do=file&id=67

[Mike Kranzler]

Shadow2

 

Original link: http://www.likaweb.n...p?do=file&id=67

 

Can you please try switching temporarily to the default theme to see if your issue persists?

 

-Mike

[emils]

 

Can you please try switching temporarily to the default theme to see if your issue persists?

 

-Mike

 

I still have this problem

Some images are good, but some disappeared.

[Mike Kranzler]

 

I still have this problem

Some images are good, but some disappeared.

 

And have you tried disabling JqZoom like razaro suggested above?

 

-Mike

[emils]

 

And have you tried disabling JqZoom like razaro suggested above?

 

-Mike

 

Yes, I tried.

I have folder tmp on my img folder and I set 755 and after that I try 777 CHMOD.

But it still the same.

 

I click "move images", then check-the same.

Then I go to the preferences and "Use the legacy image filesystem" to NO.-the same

I try to rebuild product miniatures in home category-then I have 500 error or It looks good, but I dont have message that rebuild succesfull. Just admin view without image preferences (I add image):

 

http://images43.fotosik.pl/1224/a1b8a66843f481bc.jpg

 

I have this and nothing else.

Any ideas?

[Mike Kranzler]

Hi emils,

Please PM me with your Back Office login credentials (user name, password and admin URL) and I will take a look at this for you.

 

-Mike

[razaro]

Hi emils

 

I think theme use third party module for displaying images on product list pages,

maybe this one or some custom code added to theme.

And on product pages I think you have some JavaScript error with cause fancy-box

to show after footer.

[emils]

razaro

Ok, but why some images are good displaying? If module cause error all images will fail but now I dont have some images.

This module works good, just images on product list...

 

And about java error-I think yes, but I can't fix it :/

[Mike Kranzler]

Hi emils

 

I think theme use third party module for displaying images on product list pages,

maybe this one or some custom code added to theme.

And on product pages I think you have some JavaScript error with cause fancy-box

to show after footer.

 

Yes, there do appear to be some JavaScript errors related to some custom changes you've made at some point or that are part of a module in your shop. At this point, thickbox doesn't work on the default template as well, so the next step would be to try disabling some of your downloaded modules to try to identify what could be causing you these issues.

 

-Mike

[emils]

Ok, I will disabling modules and check. But I have a question-I should "Use the legacy image filesystem" to NO or YES?

tmp folder must be 755 or 777?

 

And another question-Is it possible to change thickbox to something else?

 

EDIT:

Nice

Problem was in images generator. I upload my img/p folder from my computer and now all of images are OK.

Thanks everyone from help!

 

But I still have a problem with thickbox (google said, that this is often problem with presta 1.4), but what can I do?

[emils]

I have another problem-thickbox and lightbox doesnt work.

In FF I have error:

 

if (wrap.is(":visible") && false === currentOpts.onCleanup(currentArray, currentIndex, currentOpts)) {

325 $.event.trigger('fancybox-cancel');

 

currentOpts.onCleanup is not a function

 

This error is in jquery.fancybox-1.3.4.js on 324line