[solved] prestashop admin login problem

[davis.raye]

Using prestashop 1.4.5.1

Hi anyone experience problems with login?

I can login successfully only after a few attempts. Then when i click on a link on the admin homepage e.g. Tools, i get logout again :-(

 

I still have configuration issues such as

1) browser cache and compression

2)Combine, compress & cache

 

Help~~~

Edited November 21, 2011 by davis.raye (see edit history)

[Carl Favre]

Hi davis.raye,

 

Have you tried to clear your browser cache&cookies ?

 

Have you also tried to login on another computer? Same results?

[davis.raye]

Hi davis.raye, Have you tried to clear your browser cache&cookies ? Have you also tried to login on another computer? Same results?

Hi Carl,

Yes, I have tried to clear the browser cache, cookies and tried the solution on another computer but in vain. Any other suggestion?

[Carl Favre]

Could you send me in PM your back-office access so I can take a look?

[davis.raye]

Could you send me in PM your back-office access so I can take a look?

Hi Carl, thanks for your help. It seems to work now after clearing cache and cookie and restarting the web browser. Thank you for your swift reply.

[Carl Favre]

Good news .

[davis.raye]

Good news .

Yesterday, i was trying it at home on a windows 7 machine.

Right now in office, i'm using a windows xp. The old problem surfaces again.

When i login to the admin page, i can only login successfully after several attempts and all the menu options get squashed. See attached image.

[davis.raye]

Yesterday, i was trying it at home on a windows 7 machine. Right now in office, i'm using a windows xp. The old problem surfaces again. When i login to the admin page, i can only login successfully after several attempts and all the menu options get squashed. See attached image.

 

manage to solve the problem after visiting other thread in this forum

 

bettyboy, on 09 February 2011 - 04:33 PM, said: I was told all we need is to delete/comment this line away, the problem will fly again.<br/><br/>Applicable to V1.4, for V1.3, refer to page one of thread.<br/><br/>Edit File: <presta shop folder>/classes/cookie.php<br/>Code can be found on line 195<br/><br/>Before<br/>

AND (!isset($this->_content['remote_addr']) OR $this->_content['remote_addr'] == ip2long(Tools::getRemoteAddr()))

<br/><br/>After<br/>

//AND (!isset($this->_content['remote_addr']) OR $this->_content['remote_addr'] == ip2long(Tools::getRemoteAddr()))

<br/><br/>Reference to code from http://www.vodien.co...-out-issue.html