Guest Posted November 4, 2011 Share Posted November 4, 2011 We have suddenly stopped receiving Emails from Prestashop system when a new order is placed. I put through a false order and managed to receive a response to the Email address of the person placing the order saying that the order has been placed, however i do not receive an email to the prestashop admin email. Why could or would this be happening, any ideas? Thanks! Link to comment Share on other sites More sharing options...
Raitis Posted November 4, 2011 Share Posted November 4, 2011 I have new Prestashop version: 1.4.5.1 And I have a similar problem. Customers do not receive e-mails about order status and bank wire details only receive from the customer support. But the administrator receives an e-mail for orders. Please Help! Link to comment Share on other sites More sharing options...
kerryzhao Posted November 15, 2011 Share Posted November 15, 2011 ME TOO!!! Link to comment Share on other sites More sharing options...
scubastevejh Posted November 21, 2011 Share Posted November 21, 2011 Any solution? Link to comment Share on other sites More sharing options...
Max B Posted November 21, 2011 Share Posted November 21, 2011 On Prestashop 1.4.5 the Mail Alerts module is disabled by default. SOLUTION: 1. Go to MODULES in back-office 2. Under Administration tab, find Mail Alerts 3. Install Module (and configure if necessary) Hope this helps PS - Please edit post as [sOLVED] Link to comment Share on other sites More sharing options...
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