There are no carriers available that deliver to this address.

[idbrokers]

Getting the error - There are no carriers available that deliver to this address. - when trying to check out.

 

Also shipping is not being added to products when selected and added to basket.

 

Get these errors if I click NEXT past shipping:

 

There are 2 errors :

1. No zone match with your address
   
2. Invalid carrier or no carrier selected
   

 

Running version 1.4.4.1

 

 

This is how my weight ranges are setup (no difference if I change the weight of products)

 

 

This is how my zones are setup (am only delivering to the UK)

 

 

This is how my carriers are setup

 

 

And this is how I have price ranges set.....

 

Any help appreciated.

[PurpleEdge]

Try putting in a low range for weight so you have 0.0001 to 1000KG for example.

[idbrokers]

But how would I then be able to define different shipping fees for different weights ?

[PrestaShopDeveloper]

The first mistake that I see is the Weight Ranges. They are not configured properly. Note that the "To" is excluded:

 

From: Range start (included)

To: Range end (excluded)

 

So the values: 0.1kg, 0.25kg, etc. are out of range.

[Dave L]

Firstly, the shipping is either weight based or price based, not both. So your price ranges will not be included in any shipping process if you have the shipping set to According to total weight. You can therefore delete the price ranges you have set up which may help any confusion later on.

 

Secondly your weight ranges are incorrectly set up. The weight ranges are inclusive/exclusive which basically means from value 1 up to and including value 2, from but excluding value 2, up to and including value 3 etc.

In your shipping you should set the ranges up like this:

 

0kg - .1kg

.1kg - .25kg

.25kg - .5kg

.5kg - .75kg

 

 

 

Regarding the zone error, make sure each of the carriers is assigned to the correct zone. Additionally, check that your Country 'United Kingdom' is assigned to your zone 'United Kingdom'.

 

Also consider the carriers Out of Range Behaviour. The error message 'There are no carriers available that deliver to this address' will occur if the total weight of a purchase (multiple products for example) exceeds any of your weight ranges.

 

Other than that you shouldn't have any issues with your configuration.

[idbrokers]

Ahhh thats beginning to make some sense, thankyou.

 

But, if the shipping is weight based not price based, how is it possible to offer a discount on shipping base on price ?

[Dave L]

If you want to offer a discount shipping based on price then you would have to change to price based shipping and set up your shipping price ranges to reflect it.