Jump to content

prestashop frontend not showing


Recommended Posts

Hello,

 

the frontend in prestashop on www.climatetech.info/prestashop is not working.

 

When asked to show shop in backend - command returns a blank page and no error.

 

Mysql is working on host. I guess settings.inc.php is well configured.

 

I have searched the forum for a possible answer.

 

?????

 

Best

Link to comment
Share on other sites

Hi Nicolaj,

I just took a look at this for you, and it is a permissions-based issue. When I enabled the error log in your config.inc.php file, this is what I got for your Front Office:

 

post-276528-0-60110400-1320433749_thumb.jpg

 

I tried to change these permissions for you, but you do not have the necessary rights through your hosting provider. Please contact them directly and tell them that you need to edit the permissions for all the files within tools/smarty/sysplugins to 777, and they should be able to take care of it for you.

 

If you have any additional questions, please do not hesitate to let me know.

 

I hope this helps,

Mike

Link to comment
Share on other sites

Thank you - now I have set the permissions in the relevant folder to 777 - but the shop is still not working.

 

I have searched the prestashop cpanel and the web on how to enable the error log - can anyone help me out with the error log setup as I can´y understand how to use it?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...