prestacad Posted November 2, 2011 Share Posted November 2, 2011 I have Prestashop 1.4.4.0. I used translation to make a change in Modules for the English language. Tried to make the change in the French language. The French translation for the modules does not show up anymore. It just shows Back Office Tools Translations nothing under. Just a blank page. Tried in Firefox, Chrome , IE but same result. The French translation works for everything else except the Modules. How do I fix this ? Is the database corrupt ? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted November 2, 2011 Share Posted November 2, 2011 Hi prestacad, Can you please post a screenshot of the issue you're having? -Mike Link to comment Share on other sites More sharing options...
prestacad Posted November 2, 2011 Author Share Posted November 2, 2011 When I go to translations I get this screen I choose Modules translation and press English I get this When I press French I get this It used to work before. What I did is modify blockpermanentlinks.tpl and blockpermanentlinks-header.tpl to replace bookmark with contact us (a cms I that added) Everything works fine except when I try to go change contact us in French I can't because I don't get the French modules anymore. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted November 2, 2011 Share Posted November 2, 2011 Hi prestacad, Can you please PM me with your Back Office login credentials? I will try to look into this for you. -Mike Link to comment Share on other sites More sharing options...
prestacad Posted November 2, 2011 Author Share Posted November 2, 2011 It's on my test site on my pc. I didn't want to try it on the live site. Actually I'm glad I tested before. If this happens on the live site I will have a big problem because every month I have to modify the French translation. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted November 2, 2011 Share Posted November 2, 2011 Hi prestacad, Have you only had this issue since modifying the blockpermanentlinks files? -Mike Link to comment Share on other sites More sharing options...
prestacad Posted November 2, 2011 Author Share Posted November 2, 2011 Yes. Unfortunately there is no option to modify the permanent links module except changing blockpermanentlinks.tpl and blockpermanentlinks-header.tpl. I wanted to add contact us because contact brings up only the form , no address, no phone. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted November 2, 2011 Share Posted November 2, 2011 Hi prestacad, Is there any way you could replace those two files with the SVN versions just to be sure that this is the source of your issue? -Mike Link to comment Share on other sites More sharing options...
prestacad Posted November 2, 2011 Author Share Posted November 2, 2011 Before changing the two files I back them up. I restored the original files, recompiled but does not fix the problem. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted November 2, 2011 Share Posted November 2, 2011 Hi prestacad, In this situation, I would suggest that you either try posting your issue to our Bug Tracker to get direct help from our developers or give our support team a call at 888 947 6543. -Mike Link to comment Share on other sites More sharing options...
prestacad Posted November 3, 2011 Author Share Posted November 3, 2011 I decided to take a chance and modified the permanentlinks block on the live site and I don't have the problem with the translation. The live uses a Linux environment. It seems like the problem is only with the test environment. I'm running it on a Windows environment and I had strange problems with other shopping cart software. When I have the time I'll try it on a Linux environment. I never had problems under Linux for other similar software. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted November 3, 2011 Share Posted November 3, 2011 Well I'm glad you were able to get this working, but please keep me posted on your progress with the Windows test environment! -Mike Link to comment Share on other sites More sharing options...
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