[SOLVED] TECHNICAL ERROR: unable to add the product.

[AeroRb]

ps version 1.4.5.1

+ free template 1.4.5 (http://addons.presta...emplate-15.html)

 

Products goes 2 cart but with splash:

 

TECHNICAL ERROR: unable to add the product.

Details:

Error thrown: [object XMLHttpRequest]

Text status: error

 

 

modules\blockcart2\ajax-cart.js Line 235

 

error: function(XMLHttpRequest, textStatus, errorThrown)

{

alert("TECHNICAL ERROR: unable to add the product.\n\n

Details:\n

Error thrown: " + XMLHttpRequest + "\n" + 'Text status: ' + textStatus);

//reactive the button when adding has finished

if (addedFromProductPage)

$('body#product p#add_to_cart input').removeAttr('disabled').addClass('exclusive').removeClass('exclusive_disabled');

else

$(callerElement).removeAttr('disabled');

}

 

Forum search gave few same questions without fix =\

Any ideas?

Tnx)

[Mike Kranzler]

Hi AeroRb,

Is this a new installation?

 

-Mike

[AeroRb]

Fresh as lemon

 

Products goes 2 the cart but without ajax

 

Any ideas Mike?)

[Mike Kranzler]

Fresh as lemon

 

Now that's fresh. Welcome to PrestaShop! In this case, it is very likely an issue with your hosting provider. If you give them a call and ask then to enable the missing PHP mbstring module, that should resolve this issue for you. You can also see this on our bug tracker here.

 

I hope this helps, and welcome again to PrestaShop!

 

-Mike

[AeroRb]

extension=php_mbstring.dll uncommented

 

Thanks Mike!

[Mike Kranzler]

I'm glad I could help! I'll go ahead and mark this as solved for you. Enjoy PrestaShop!

 

-Mike

[Ulisses Ramos]

I´ve got that extension enabled and i still get that same message.

 

 

Server information

 

Versão Prestashop: 1.4.5.1

Server information: Windows NT build 7601 (Unknow Windows version Enterprise Edition Service Pack 1) i586

Versão do software do servidor: Microsoft-IIS/7.5

Versão PHP: 5.3.6

Versão MySQL: 5.5.15

[Mike Kranzler]

I´ve got that extension enabled and i still get that same message.

 

 

Server information

 

Versão Prestashop: 1.4.5.1

Server information: Windows NT build 7601 (Unknow Windows version Enterprise Edition Service Pack 1) i586

Versão do software do servidor: Microsoft-IIS/7.5

Versão PHP: 5.3.6

Versão MySQL: 5.5.15

 

Have you tried calling your hosting provider to ask them why you may be having this issue?

 

-Mike

[Ulisses Ramos]

this is on my local server.. i´m doing a test install.

[Mike Kranzler]

Hi oriflameorge,

If the PHP mbstring is enabled and you are still having this issue, I would recommend that you please post this directly to The Forge in order to get help from our development team.

 

-Mike

[Ulisses Ramos]

i just done a fresh install, and still have that issue

i will post the problem there

 

http://forge.prestashop.com/browse/PSCFI-4042