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Problem uploading images.


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I'm having the same problem as this user, however none of the fixes in the thread resolved my problem:
http://www.prestashop.com/forums/viewthread/11760/general_discussion/solved_not_uploading_images

I have GD enabled, file_upload turned on, max_file_size set to 6M, a TMP directory setup, GD enabled, yet I still get the empty page (besides the nav) after uploading an image (which is under 2MB). What could be the problem?

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Reading the error logs, this is what happens after trying to upload:
[sun Mar 01 19:50:55 2009] [error] File does not exist: /home/...domain.../img/p/10-53-large.jpg
[sun Mar 01 19:50:55 2009] [error] File does not exist: /home/...domain.../img/p/10-53-medium.jpg
[sun Mar 01 19:50:53 2009] [error] File does not exist: /home/...domain.../img/p/10-53-small.jpg
[sun Mar 01 19:50:51 2009] [error] File does not exist: /home/...domain.../img/p/10-53-large.jpg
[sun Mar 01 19:50:51 2009] [error] File does not exist: /home/...domain.../img/p/10-53-medium.jpg
[sun Mar 01 19:50:43 2009] [error] File does not exist: /home/...domain.../img/p/10-53-small.jpg

So i'm guessing the problem is a resizing issue or a folder permissions issue. I will double check this and report back.

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Ok. The permissions on /img/p/ are set to 777, I tried selecting Manual instead of Automatic for the Thumbnail creation option, but that didn't make a difference. It obviously has something to do with the thumbnail creation or file moving. Does anyone have an idea how to resolve this issue? It's very frustrating.

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  • 2 weeks later...

Wow, Really?? That's unfortunate. Any client I'd ever consider using this for has no means (or knowledge) of resizing photos. 9 out of 10 times they're going to come straight off a digital camera. This is sad news. Unfortunately, I have been forced to move away from PrestaShop for the time being. Maybe when they have a few more versions under their belt, I can come back, but I was hoping for something quick easy and clean for my client to use to manage their online store, but there just aren't enough plugins (such as UPS/USPS Shipping) and too many bugs. I tried this for about a month and just can't hand this over to my client. Thanks.

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