mahi_mukka Posted February 27, 2009 Share Posted February 27, 2009 Dear all,I have recently installed prestashop and found good. I have installed successfully. when ever a customer sign up as a user mail is bouncing back. I mean im receiving login details mail to my shop's mail ID in a bounced mail format. Even though the same thing is happening with also contact us form. I have kept e-mail settings as default. i.e php mail () function. I didnt select the advanced servers. Following message is appearing in my shop mail. [email protected]> is my shops mail idThis message was created automatically by mail delivery software.A message that you sent could not be delivered to one or more of itsrecipients. This is a permanent error. The following address(es) failed: [email protected] --> customer mail id Mail sent by user nobody being discarded due to sender restrictions inWHM->Tweak SettingsIf i need to change my mail setting what do i have to do with following. My website is cpanel hosted,web space taken from other reseller.SMTP server: IP or server name (e.g., smtp.mydomain.com)SMTP user:Leave blank if not applicableSMTP password:Leave blank if not applicableEncryption:Use an encrypt protocolPort:Need Help.....Thanks in advance. Link to comment Share on other sites More sharing options...
prestabase Posted February 27, 2009 Share Posted February 27, 2009 You'll need to contact your hosting provider so they can update the settings within WHM on the server. If you are on a VPS or dedicated server, log into WHM and go to "tweak settings" to change the restriction for sending mail as "nobody". Link to comment Share on other sites More sharing options...
mahi_mukka Posted February 28, 2009 Author Share Posted February 28, 2009 As suggested by host provider, they were unable to set tweak setting. I have manually configured the mail server. Its working fine.Thanks for the support Link to comment Share on other sites More sharing options...
fvs84 Posted March 16, 2009 Share Posted March 16, 2009 - Link to comment Share on other sites More sharing options...
fvs84 Posted March 16, 2009 Share Posted March 16, 2009 - Link to comment Share on other sites More sharing options...
prestabase Posted March 16, 2009 Share Posted March 16, 2009 host gateway.websitewelcome.com [74.52.222.242]: 553 5.5.4 I was unable to send this e-mail because the domain ( gmail.com ) has been black listed due to spam or forgery.You will need to contact your hosting provider as they will have to get the servers IP removed from Gmails blacklist. Link to comment Share on other sites More sharing options...
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