Oda Posted October 17, 2011 Share Posted October 17, 2011 Hi, I have a new store using a clear Prestashop 1.4.5.1, and need config SMTP (phpmail not enabled). On old store 1.2.5, config of autentication work well. In Prestashop 1.4.5.1 show (on try send test-mail): The SMTP connection failed to start [mail.gamestorebrasil.com:26]: fsockopen returned Error Number 110 and Error String 'Connection timed out' The config is autenticated, but whitout SSL. Connect on por 26. Anyone have any experience with this? Thanks a lot any help. Link to comment Share on other sites More sharing options...
stevenvl Posted October 18, 2011 Share Posted October 18, 2011 Hi, Same problem here. I've tried SMTP, phpmail, web based mail, etc... I can't get it working Even my hosting provider looked at it but no solution yet. Help thanks a lot! Link to comment Share on other sites More sharing options...
Mike Spike Posted November 4, 2011 Share Posted November 4, 2011 Hey, I have the same issue! I'v been driving my host mad about this! - Looks like I'm not the only one experiencing issues with smtp!! "Error: please check your configuration The SMTP connection failed to start [ssl://smtp.gmail.com:465]: fsockopen returned Error Number 110 and Error String 'Connection timed out'" Hope we find a solution ASAP!!! Mike - creator of http://dovjudaica.com Link to comment Share on other sites More sharing options...
Raitis Posted November 5, 2011 Share Posted November 5, 2011 Hi! I have the same problem! Help! Link to comment Share on other sites More sharing options...
Jester Posted November 9, 2011 Share Posted November 9, 2011 Samething for me. My customer can't retrieve her password. I need to change password manualy. Link to comment Share on other sites More sharing options...
apprentice Posted December 29, 2011 Share Posted December 29, 2011 Hi, I am having the very same problem with sending and receiving email, as well as retrieving passwords. Did anyone get anywhere with this? The store cannot work if customers are not reciving emails, any workaround??? The SMTP connection failed to start [smtp.1and1.es:587]: fsockopen returned Error Number 110 and Error String 'Connection timed out' I am on SMTP with SSL open, but I tried almost all the alternative options (port 25, 587, php mail, etc...), I am with 1and1 Thanks apprentice Link to comment Share on other sites More sharing options...
dnaranjor Posted January 4, 2012 Share Posted January 4, 2012 I'm experiencing the same issue with all emails from the store. Using the PHP mail() function is not an option for me. This is the error in my 1.4.6.2 installation: "Error: por favor, compruebe su configuración The SMTP connection failed to start [ssl://smtp.gmail.com:465]: fsockopen returned Error Number 110 and Error String 'Connection timed out'" Needless to say my backoffice is in Spanish Link to comment Share on other sites More sharing options...
tdr170 Posted January 4, 2012 Share Posted January 4, 2012 Make sure you are configuring correctly smtp has some strict rules you must follow. Mail domain name: pop.yourmail.com SMTP server: smtp.yourmail.com SMTP user: [email protected] SMTP password: your password you use to access your mail I use php mail but took a look and it worked just fine using the example above. Hope this helps. Link to comment Share on other sites More sharing options...
david_king Posted April 7, 2012 Share Posted April 7, 2012 I am having the same problem...but there is a fix here http://www.prestashopdocumentation.info/prestashop-does-not-send-emails/ Link to comment Share on other sites More sharing options...
zeisei Posted October 28, 2012 Share Posted October 28, 2012 The SMTP parameters solution (instead of PHP mail) that worked for me is as follows (source:http://www.hostknox.com/tutorials/prestashop/smtp-parameters) Mail domain: yourdomain.com SMTP server: yourdomain.com SMTP User : [email protected] SMTP password: your password Kρυπτογραφηση: TLS Port: 465 1 Link to comment Share on other sites More sharing options...
dadou351 Posted August 28, 2014 Share Posted August 28, 2014 Hello, I have exactly the same problem with version 1.5.5 Do you have any leads? Thanks, David Link to comment Share on other sites More sharing options...
gerstavros Posted October 2, 2014 Share Posted October 2, 2014 Hello. I have problems with smtp too. Nothing works, i even changed mail provider.. Link to comment Share on other sites More sharing options...
PrestaSOO Posted October 3, 2014 Share Posted October 3, 2014 (edited) Maybe you want to read my article that show you how to config Prestashop SMTP Parameters : https://www.prestasoo.com/Blog/prestashop-smtp-settings-so-easy.html. It works on Prestashop 1.1 -> 1.6 ) Edited October 3, 2014 by DeJour (see edit history) Link to comment Share on other sites More sharing options...
owlwe Posted November 25, 2014 Share Posted November 25, 2014 Hi, my version is 1.4.6.2 i have the same problem i try my own server email and gmail is not working.... anyone can help ? Link to comment Share on other sites More sharing options...
andrexrojas Posted August 24, 2015 Share Posted August 24, 2015 Si es gmail su proveedor, sólo deben cambiar su password y activar el uso inseguro. Bye Link to comment Share on other sites More sharing options...
Katus Posted January 9, 2016 Share Posted January 9, 2016 (edited) I encountered this problem aswell. Until 4pm all was working well. I was doing some changes on item stock, was still getting transactional mails. Then I was testing payment transactional mail (and others) and it suddenly stopped working. So I went to test e-mail sending and got this report Edited January 9, 2016 by Katus (see edit history) Link to comment Share on other sites More sharing options...
todaz Posted January 26, 2017 Share Posted January 26, 2017 So, any solutions, developers????? Link to comment Share on other sites More sharing options...
Jorlanne Posted May 10, 2017 Share Posted May 10, 2017 (edited) Hello My site worked perfectly in version 1.5.6.2, but one day, the error Error: please check you configuration [...] Connection failed to start [..] fsockopen error 110 [...] appeared. I did not change anything. Perhaps my host changed its PHP version, but I am not aware of that. If you have any hint/walkthrough/workaround/solution I would be very glad to know about it. (of course I checked with other mail clients, everything works fine) Regards Edited May 11, 2017 by Jorlanne (see edit history) Link to comment Share on other sites More sharing options...
todaz Posted May 15, 2017 Share Posted May 15, 2017 Hello, Jorlanne Sry, but we can‘t find a solution. So we using a gmail account. Configuration is prety simple – you will find many examples on web (ports, ssl, etc.) One important thing – to make work smtp via gmail, go to gmail settings and „Allowing less secure apps to access your account“!!! - enabled. Good luck, have fun Link to comment Share on other sites More sharing options...
Jorlanne Posted May 15, 2017 Share Posted May 15, 2017 (edited) Hello, and thank you for your answer. May be I was not clear; I already successfully used (an tried) many external mail accounts (gmail, laposte.net, turbosmtp). I know how to configure the mail (I have done it for a mailing program I developped) The error poped up recently (2 or 3 weeks) and I cannot find a solution. I think it is not in the configuration itself. My current assumption is that the site hoster (hostpapa) updated/upgraded some COTS (PHP, javascript, or other) which is no more fully compatible with the prestashop version I use: 1.5.6.2. But I cannot find the list of the COTS compatible with this version of prestashop to compare with the version provided by the site hoster. I continue my search and I do not want to upgrade the prestashop version without knowing what the problem is. Best regards Edited May 15, 2017 by Jorlanne (see edit history) Link to comment Share on other sites More sharing options...
José Barros Posted September 24, 2020 Share Posted September 24, 2020 (edited) The SMTP connection failed to start [tls://smtp.gmail.com:465]: fsockopen returned Error Number 110 and Error String 'Connection timed out'. The SMTP connection failed to start [ssl://smtp.gmail.com:587]: fsockopen returned Error Number 0 and Error String '' I've tried everything and nothing works. HELP Edited September 24, 2020 by José Barros (see edit history) Link to comment Share on other sites More sharing options...
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