Incorrect link to product images showing the question mark image

[WillemK]

Hello,

 

I was unable to find a solution on the forum to my following problem, and I hope someone can help;

 

When uploading an image to a product it seems that the URL in the front office is wrong.

 

For example the URL in the front office = ../img/p/54-157-home.jpg

But back office uploaded it to = ../img/p/1/5/7/157-home.jpg

 

I've tried to

 

- To switch Friendly URL from on to off

- Regenerate the .htaccess file

- Regenerate thumbnails (product specific and all)

- Force compile yes / no, Cache yes / no

 

But nothing seems to help.

 

Another issue is that the product images do not show up in the backoffice -> catalog -> product images screen (see screenshot; somehow this isn't working anymore since yesterday).

 

I'm on Prestashop 1.4.0.17

 

Thank you.

[phrasespot]

I seem to remember a related bug that was fixed in later versions. Did you consider updating to a later version? If you cannot I will try to dig out what it was and how it was fixed exactly.

[WillemK]

Update to 1.4.4.1 solved it. Thanks!