guest* Posted October 11, 2011 Share Posted October 11, 2011 I don't know why, but since today I'm having an error site when I try to filter a product on the category. I tried to filter with the name and the product ref. For both: 502 Bad Gateway Did somebody also experienced this ? How to solve ? It's a Server Problem, or a token Problem ? Link to comment Share on other sites More sharing options...
phrasespot Posted October 13, 2011 Share Posted October 13, 2011 Might be a problem between you computer and the server hosting the shop. ISP equipment failure, a caching proxy failure etc. can all cause this error. If it persists please give a URL where this error shows up Link to comment Share on other sites More sharing options...
guest* Posted October 15, 2011 Author Share Posted October 15, 2011 The problem is only on my BO when I search products or sort sites in the ctageroy. Fronted is all working. Link to comment Share on other sites More sharing options...
phrasespot Posted October 15, 2011 Share Posted October 15, 2011 Hmm.. difficult to diagnose w/o seeing the problem. if you are willing, create an employee account with minimum access and let me see the problem, alternatively record a complete request/response session until you get the 502 response and post here. Link to comment Share on other sites More sharing options...
guest* Posted October 18, 2011 Author Share Posted October 18, 2011 I contacted my provider. Problem was solved. The provider said, that prestashop opens too many header requests with too many waste when you are searching/filtering products, customers or suppliers on the respective Tab. The load-balancer was restricted to 8 kilobyte. He increased it to 56 kilobytes. He said me that it is a problem with too big pointers on the arrays and the session-size. Sorry but on this I understand only chinese... I'm not a coder and also not a network spec. Important for me it's working again. I hope someday I will not have this problem again (according to my provider the max. capacity is 56 kilobyte, more is not possible...) Link to comment Share on other sites More sharing options...
Jikdor Posted December 20, 2011 Share Posted December 20, 2011 I have the same problem when browsing the products in the back office. It shows the first 50 products, no problem. But when I try to go to the second page, or change how many products that will be showed. So at the moment I can only edit/view the first 50 products in my Back Office witch is really annoying Hmmm how to fix this? Call my host...? Link to comment Share on other sites More sharing options...
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