Fotenks Posted February 24, 2009 Share Posted February 24, 2009 It wasn't giving me a wrong password error or anything. Tried logging in several times, but it just brings me back to the login page over and over again. Even though I thought I might be entering the wrong password, I did a password reset and it still won't let me login. Anyone know the issue? Link to comment Share on other sites More sharing options...
giralatina Posted February 24, 2009 Share Posted February 24, 2009 how did you do reset password? Link to comment Share on other sites More sharing options...
albos Posted February 24, 2009 Share Posted February 24, 2009 its about cookies delete cookies and try again it happened to me once upon a time Link to comment Share on other sites More sharing options...
Fotenks Posted February 24, 2009 Author Share Posted February 24, 2009 I've tried clearing my cookies, private data, cached files, everything, and it's doing the same thing.I've tried internet explorer, google chrome, safari, and it does the same thing in those browsers as well. What the heck happened haha. I'm just about ready to reinstall it from scratch... I'm just glad my store isn't live yet, this would have been a disaster. Is there anyway to backup the database? Link to comment Share on other sites More sharing options...
jhnstcks Posted February 25, 2009 Share Posted February 25, 2009 What your url? Link to comment Share on other sites More sharing options...
albos Posted February 25, 2009 Share Posted February 25, 2009 go to your back office. Tools and from there you can make an Backup Link to comment Share on other sites More sharing options...
Dave_Robilliard Posted February 25, 2009 Share Posted February 25, 2009 My Prestashop doesn't let me log in if I have www. in the address bar, it has to read http://myurl.com/shop/admin/ not http://www.myurl.com/shop/admin/ otherwise its not a valid session I think. Link to comment Share on other sites More sharing options...
qasrani Posted February 27, 2009 Share Posted February 27, 2009 Did you put user name your whole email address or you use only part of it? Link to comment Share on other sites More sharing options...
Fotenks Posted March 3, 2009 Author Share Posted March 3, 2009 www.kuuro.comI've tried www.kuuro.com/admin777 and kuuro.com/admin777 without the www, I've tried different computers, and resetting the password, it's not working :\I thought I need that link to get into the back office? Link to comment Share on other sites More sharing options...
qasrani Posted March 3, 2009 Share Posted March 3, 2009 In any case, you need to log in to access backoffice.Why not try to pretend you forgot your password? Then try reset option? Link to comment Share on other sites More sharing options...
IncenDiary Posted June 29, 2011 Share Posted June 29, 2011 I got the same problem now, it just aint working, a successful login redirects back to the login page, its frikkin annoying and all i was doing was trying to get my mail google apps to read successfully from mail.SITENAME.com (after updating prestashop to new version) and i cannot login AT ALL ... omg annoying...help?PS would this be related to a CNAME thing? I removed a CNAME called 'www.SITENAME.com' with value SITENAME.com (without the WWW) - this wouldnt have affected the login to my shop? Link to comment Share on other sites More sharing options...
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