wildman5427 Posted October 9, 2011 Share Posted October 9, 2011 Hi All, I am trying to upload images for my products. After the product description, I click the image button and scroll to image directory. I select my image (JPG) and click okay. Prestashop just hangs and the image does not get uploaded. I went to image settings, set JPG to 100 and PNG to 0 like some have suggested. I still have the same problem. My image does not get uploaded. Any ideas? Link to comment Share on other sites More sharing options...
Dave L Posted October 10, 2011 Share Posted October 10, 2011 Couple of possibilities. Check permissions on /img to ensure they are CHMOD 777 Change the image extension from .JPG to .jpg Link to comment Share on other sites More sharing options...
Bewitching Posted October 10, 2011 Share Posted October 10, 2011 I am also having this problem today using 1.4.4.0 on an existing store. I am manually adding a product. When I get to the image tab, I choose my image to upload, click save & stay, and it takes me to this: Back Office Catalog with a blank page. Tried several times & it just will not let me add an image. I have never had this problem in the past. Just started for me today. My file permission have not been changed since I last uploaded images, and the file extension is .jpg. Thanks in advance, Kathleen Link to comment Share on other sites More sharing options...
Dave L Posted October 10, 2011 Share Posted October 10, 2011 Hi Kathleen, Not sure what the problem is in your case. Have you tried to regenerate your .htaccess file. Link to comment Share on other sites More sharing options...
Bewitching Posted October 10, 2011 Share Posted October 10, 2011 Tried that, still no change. I even went in and Cmod'd the img folder recurse to 755, still no change. Should I really change the permissions to 777? I thought you never wanted to 777 anything due to security issues. Link to comment Share on other sites More sharing options...
Dave L Posted October 10, 2011 Share Posted October 10, 2011 Some servers, including my own, will not work with 755. I have to use 777. It is also clearly mentioned in all prestashop documentation HERE for example Giving them "write permission" is called "doing a CHMOD 755" or "a CHMOD 775", depending on the host. Why not try it as suggested and if it doesn't work you can change them back. Link to comment Share on other sites More sharing options...
Bewitching Posted October 10, 2011 Share Posted October 10, 2011 Never had issues with 755 before. I just noticed your quote says 755 or 775, NOT 777. From the page you quoted : Some hosts might require you to use CHMOD 777, although it is not recommended for anything more than a one-time need. If you have to use CHMOD 777 in order to install PrestaShop, make sure to switch to a safer setting (775, 755 or even 644) once you are done installing. I've never had issues with permissions before & I don't think I'll be changing anything to 777, even if it's for just a bit. Link to comment Share on other sites More sharing options...
Dave L Posted October 10, 2011 Share Posted October 10, 2011 My mistake. I meant to quote from HERE Note: On many newer servers, 755 permissions will suffice and 777 will not work (as it’s less secure), however, if you experience trouble when using 755, try to change to 777. I've never had issues with permissions before & I don't think I'll be changing anything to 777, even if it's for just a bit. Then why ask for advice! Just trying to be helpful but anyhow, please yourself. Link to comment Share on other sites More sharing options...
wildman5427 Posted October 14, 2011 Author Share Posted October 14, 2011 Changed permission recursively in /img to 777 and made sure extensions were in .jpg not .JPG. Still hangs when trying to add photo to catalog. Photo size is only 450k. This is very frustrating, can anybody help? Link to comment Share on other sites More sharing options...
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