Hotmail emails - Mail delivery failed

[O Gato Hobby]

Hi,

I've got this problem with the emails sent by prestashop directly to hotmail:

 

 

This message was created automatically by mail delivery software.

 

A message that you sent could not be delivered to one or more of its

recipients. This is a permanent error. The following address(es) failed:

 

[email protected]

SMTP error from remote mail server after MAIL FROM:<[email protected]> SIZE=39043:

host mx1.hotmail.com [65.55.37.72]: 550 SC-001 (COL0-MC1-F10) Unfortunately, messages from 000.00.00.0 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.

 

This happens with all the pretsashop emails. Order status, order confirmation, password recover process...

I've already contacted my server, but they say that it takes a lot of time for microsoft to resolve this...

I'm waiting for a solution since 15th september...

 

Is there another way to solve this?

 

Thanks in advance!

[amnesiak]

Hi,

I`m having same problem with my gmail account, I changed previous email to new one and now this.

The message says it can not deliver mail to info@#######.net which was my previous email.

Did you change the mail also?

EDIT: Check the mail alert module and add you mail there.

[MrBaseball34]

This has nothing to do with Prestashop. Someone on your ISP has been reported as a spammer and they included the entire IP range in the block.

 

Take this up with your ISP.

[staranurag]

If you are using cPanel just enable the Spam Assassin in mail section. Mail->Spam Assassin->enable.

And your problem will be solved.