mkhizess Posted September 25, 2011 Share Posted September 25, 2011 I am new on PrestaShop my presta website was working fine suddenly stop working to register new customer I have been reading and post to forum non of them help me. My website is www.investide.co.za I get problem when I register new customer I get the following Error "There is 1 error :lastname is required. but I have filed everything. I tried to enable Instant Checkout without registration also is doing the same thing with another error There are 2 errors : You must register at least one phone number phone is required. Please help Link to comment Share on other sites More sharing options...
fjuliadi Posted October 28, 2011 Share Posted October 28, 2011 Go to BO->Shipping->Countries Find your default country set below it and edit it ... See the address layout, it should now be empty or else the lastname should be in it... Otherwise, press "Use default layout" After that retry registration....it should be working now...! Cheers 2 Link to comment Share on other sites More sharing options...
dgca Posted November 9, 2011 Share Posted November 9, 2011 Hello.I am new on PrestaShop. My presta website was working fine suddenly stop working to register new customer. My website is wwww.chocolatechocolate.com.ar I get problem when I register new customer I get the following Error "There is 1 error :lastname is required. but I have filed everything. Please help Link to comment Share on other sites More sharing options...
Dave L Posted November 9, 2011 Share Posted November 9, 2011 I am new on PrestaShop my presta website was working fine suddenly stop working to register new customer My website is www.investide.co.za I get problem when I register new customer I get the following Error "There is 1 error :lastname is required. but I have filed everything. Please help I am new on PrestaShop. My presta website was working fine suddenly stop working to register new customer. My website is wwww.chocolatechocolate.com.ar I get problem when I register new customer I get the following Error "There is 1 error :lastname is required. but I have filed everything. Please help I think one of you must be telepathic Link to comment Share on other sites More sharing options...
Jepi Setiabudi Posted September 23, 2013 Share Posted September 23, 2013 Masuk ke BO terus pilih shipping kemudian pilih countries setting tata letak firstname lastnamecompanyvat_numberaddress1address2postcode cityCountry:namephone tax NO NPWP NO SAVE Link to comment Share on other sites More sharing options...
vekia Posted September 24, 2013 Share Posted September 24, 2013 please use here english language we are in english section, i totally don't understand what you said above Link to comment Share on other sites More sharing options...
magotony Posted May 6, 2014 Share Posted May 6, 2014 Hi, I already know this post is quite old, but in case anyone still has the issue I'd like to say I solved it in Preferences > countries > (your country) and there you got to push the 'use default format', and then 'save' button. (Or similar, because my menu is written in Spanish, hehe). Of course, be sure you clean smarty cache from the back office. You will loose your old address configuration, but you will let your customers create an account. Regards. Link to comment Share on other sites More sharing options...
3abkreano Posted September 25, 2014 Share Posted September 25, 2014 thank you this fixes my problem tooooo Link to comment Share on other sites More sharing options...
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