Yet again...another problem: TECHNICAL ERROR: unable to send login informations

[gdinari]

OK, Im back again with another issue (really frustrating). I did a fresh install of the most recent version 1.4.4.1. In the shopping page there are two errors related to either logging in or creating a guest account. I do have the one-page checkout enabled.

 

These are the errors:

 

#1

 

TECHNICAL ERROR: unable to send login informations

Details:

Error thrown: [object XMLHttpRequest]

Text status: error

 

This one happens when I try to log in on the one-page checkout

 

#2

 

TECHNICAL ERROR: unable to save account

Details:

Error thrown: [object XMLHttpRequest]

Text status: error

 

This one happens when I try to create a guest account on the one-page checkout

 

 

I used the firebug plugin and examined the console errors and found this error:

 

http://www.mysite.com/projects/prestashop/page-not-found

 

and

 

"NetworkError: 404 Not Found - http://www.mysite.com/projects/prestashop/page-not-found"

 

 

These errors may be related to the placement of the install on my server because the intended domain isn't linked to it yet. But I remember being able to have full access to my prestashop install in the older versions.

 

So far, I tried:

 

- Matching SEO & URL settings (domain and ssl urls)

- Regenerating the .htaccess file

- Using the default shopping-cart.tpl from the default theme

- Disabling the Ajax option for the cart block

- Disabling the dynamic (Ajax?) option for the categories block

- Enabling the 5-step checkout (I get 404 error. I did regenerate .htaccess)

 

 

Can someone please help me. Thanks a lot

[Dark By Design]

Hi,

 

I have experience similar issues. Working off a new bulid based on PS 1.4.4.1, my site throws back a techincal error with concerns to saving a new or altered address (inside of the checkout process).

 

I have spent the last couple of days troubleshooting the issue and come to the conclusion that for me it has come down to the way in which Mbstrings is configured server-side, along with what seems to be a bug with prestashop's AJAX handlers.

 

Currently, my recent build is functioning, and after a 1 - 2 secs it pushes through the error and resolves to the order confirmation page.

 

Also I've completely disabled caching in prestashop as memcache was being unstable (could be related to my VPS hosting available memory), though with it enabled "add to cart" function threw up a similar techincal error.

 

What could be helpful is a run down for configuring Mbstrings correctly to work with the current build of PS 1.4.4.1