Matt1980 Posted September 20, 2011 Share Posted September 20, 2011 Hi, I am new to presta shop. I have a a free presta shop theme loaded on my server and changed the theme to a premium theme however now I can not load pics from my pc to the product description. I am using presta shop v 1.3.1.1 could that be the problem? Link to comment Share on other sites More sharing options...
Dave L Posted September 20, 2011 Share Posted September 20, 2011 I assume you mean 'can not' load pics. Sounds like it may be a folder permissions issue. Make sure your /img folder and sub folders are CHMOD to 777. Link to comment Share on other sites More sharing options...
Matt1980 Posted September 21, 2011 Author Share Posted September 21, 2011 Hey, Thanks. How do I change CHMOD 777? I did change the permissions on the cpanel to write but it had no effect. When I clkick on load image in the product description, it only gives me the option for image URL and no op;tion to upload from C:\. Link to comment Share on other sites More sharing options...
Dave L Posted September 21, 2011 Share Posted September 21, 2011 I'm not familiar wit cpanel at all so I'm not sure how easy it is to change permissions this way. On my server (Plesk) you can do it this way but it's a bit of a drag. Presumably you have FTP access to your server. If so I would recommend you use an FTP client like Filezilla (it's free) to upload/download folders/files to/from your server and change the permissions. Don't forget the there are a number of folders which require the permission change recursively. That is, permissions set the same on all the folders sub-folders as well. The full guide to the correct folders to give 0777 permissions to can be found HERE Link to comment Share on other sites More sharing options...
jtlswanson Posted September 21, 2011 Share Posted September 21, 2011 I to am having this issue. Fresh install of 1.4.4.1. Checked img folders and sub-folders permissions and they are all set 777. Please any help would be greatly appreciated! JTLS Link to comment Share on other sites More sharing options...
Dave L Posted September 22, 2011 Share Posted September 22, 2011 Presumably you have your /modules folder permissions correct too. Link to comment Share on other sites More sharing options...
jtlswanson Posted September 25, 2011 Share Posted September 25, 2011 Hey Dave L...just checking, but the /modules folder should be 777 also? Link to comment Share on other sites More sharing options...
Dave L Posted September 26, 2011 Share Posted September 26, 2011 That is correct. The following folders need write permissions (0777): /config /smarty/cache /smarty/compile /smarty_v2/cache /smarty_v2/compile /log The following file need write permissions (0777): /sitemap.xml The following folders need write permissions (0777) including their sub-folders: /img /mails /modules /themes/prestashop/lang /themes/prestashop/cache /themes/mytheme/lang /themes/mytheme/cache /translations /upload /download This is quoted in the prestashop wiki Note: On many newer servers, 755 permissions will suffice and 777 will not work (as it’s less secure), however, if you experience trouble when using 755, try to change to 777. On my own server 0755 will not work so I use 0777. After I have fully installed my site, edited the contend and the layout and with the site 'live' I make sure all files are 0644 and change all folders to 0755 with the only exceptions being: /sitemap.xml 0777 and once created: .thaccess 0666 /robot.txt 0666 Link to comment Share on other sites More sharing options...
Smiles Posted April 3, 2012 Share Posted April 3, 2012 The first clear post on the topic of permissions tnx! Link to comment Share on other sites More sharing options...
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