fida Posted September 13, 2011 Share Posted September 13, 2011 Hi, I have installed last Prestashop release (1.4.4.1) and I have a problem: If try to change the product images or logo images it tell me that the modify is OK but in realty it not change and there is not any error message. I remember that during installation phase I can't change the logo image because it have told me that the transfer file folder is not existent help me please thanks Link to comment Share on other sites More sharing options...
phrasespot Posted September 15, 2011 Share Posted September 15, 2011 Maybe a caching issue? Try disabling all performance tweak in Back Office > Preferences > Performance and try again. Link to comment Share on other sites More sharing options...
jtlswanson Posted September 17, 2011 Share Posted September 17, 2011 I'm having the same issue. Fresh install of 1.4.4.1. When I try to upload the logos, favicon, google map logo or a store picture, it does not change. I have check permissions (755) on my folders. Of course when I upload them via FTP it works just fine. but not via back end of store. Any ideas, suggestions, help would be greatly appreciated! JTLS Link to comment Share on other sites More sharing options...
Ricardo Suarez Posted September 19, 2011 Share Posted September 19, 2011 Try verifying that you actually have a "img" folder. If it doesn't exist jet, create one. Important: You have to give permission for Prestashop to write on that folder. On some servers that is only possible with CHMOD "777" Link to comment Share on other sites More sharing options...
jtlswanson Posted September 21, 2011 Share Posted September 21, 2011 I to am having this issue. Fresh install of 1.4.4.1. I have check my permissions as well on both the img folder and all its sub-folders. They are set to 777. Any help would be greatly appreciated! Link to comment Share on other sites More sharing options...
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