spirals Posted September 12, 2011 Share Posted September 12, 2011 Hi all - this is a major cry for help! I am suppose to 'launch' a site for a customer tomorrow and all of a sudden I am encountering an error. I can add products to the cart fine but when clicking on either Cart or Checkout it tries to connect but after a few seconds it comes up with an error page. I really don't know what is happening. If someone could please take a look at www.plumberlink.com.au to see what I mean i would be very very grateful.. I will be on here all night until I fix this - I will continue to try and fix it myself but obviously if someone has an idea where I could start looking to fix it it would be great. Thanks so much in advance. Duncan Link to comment Share on other sites More sharing options...
Dave L Posted September 12, 2011 Share Posted September 12, 2011 Don't know if you fixed this or not but it works for me (Firefox) but I don't see a cart button, only the checkout. Link to comment Share on other sites More sharing options...
spirals Posted September 13, 2011 Author Share Posted September 13, 2011 On 9/12/2011 at 5:09 PM, Dave L said: Don't know if you fixed this or not but it works for me (Firefox) but I don't see a cart button, only the checkout. Thanks Dave- no I didn't fix it I just went to 1 page checkout for the interim - i'll try and go back to 5 stage now and see if it has miraculously "fixed itself" Link to comment Share on other sites More sharing options...
spirals Posted September 13, 2011 Author Share Posted September 13, 2011 On 9/13/2011 at 6:48 AM, spirals said: Thanks Dave- no I didn't fix it I just went to 1 page checkout for the interim - i'll try and go back to 5 stage now and see if it has miraculously "fixed itself" Nah I just tried it again and it times out - so strange! If you are online can you email me duncan at spirals.net.au and i'll revert it to 5 stage checkout for you to have a quick look at please. Link to comment Share on other sites More sharing options...
Dave L Posted September 13, 2011 Share Posted September 13, 2011 Duncan Still the same unfortunately. Link to comment Share on other sites More sharing options...
oxyweb Posted September 13, 2011 Share Posted September 13, 2011 Quote The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete This problem can sometimes be caused by disabling or refusing to accept cookies. Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects. I think you've got some kind of weird http rewrite or php location issue. You get lots of 302·Moved·Temporarily error messages as it redirects you back to /orders. Not sure if you modified the code but maybe an if statement gone a bit awry? Edit: Apologies if I'm stating the obvious, just throwing out some ideas! Link to comment Share on other sites More sharing options...
spirals Posted September 13, 2011 Author Share Posted September 13, 2011 On 9/13/2011 at 12:03 PM, oxyweb said: I think you've got some kind of weird http rewrite or php location issue. You get lots of 302·Moved·Temporarily error messages as it redirects you back to /orders. Not sure if you modified the code but maybe an if statement gone a bit awry? Edit: Apologies if I'm stating the obvious, just throwing out some ideas! no no no you're not stating the obvious at all - i'm an amateur and i appreciate your help heaps.. would a specific file be this problem - i have modified quite a few and can't isolate which file it was i changed when this problem occurred as i hadn't checked the checkout process for at least a week! Link to comment Share on other sites More sharing options...
spirals Posted September 13, 2011 Author Share Posted September 13, 2011 Thankss so much to both of you. Dave L recommended regenerating my htaccess file - and it worked! Really appreciate the help from both of you. Link to comment Share on other sites More sharing options...
Dave L Posted September 13, 2011 Share Posted September 13, 2011 Well it's good news that you have it working. I tried it here and it does indeed work. I'm sorry to say I cancelled the order though Cheers. Link to comment Share on other sites More sharing options...
oxyweb Posted September 13, 2011 Share Posted September 13, 2011 Cool I am proud to say I was going to recommend that at one point Just tested and working now Ordered 2 basins and some flexible hose. Kinky. Link to comment Share on other sites More sharing options...
spirals Posted September 13, 2011 Author Share Posted September 13, 2011 On 9/13/2011 at 12:17 PM, Dave L said: Well it's good news that you have it working. I tried it here and it does indeed work. I'm sorry to say I cancelled the order though Cheers. it's not my business!!! i won't be ordering from them either haha cheers mate Link to comment Share on other sites More sharing options...
spirals Posted September 13, 2011 Author Share Posted September 13, 2011 On 9/13/2011 at 12:18 PM, oxyweb said: Cool I am proud to say I was going to recommend that at one point Just tested and working now Ordered 2 basins and some flexible hose. Kinky. lol! would you like fries with that? Link to comment Share on other sites More sharing options...
Dave L Posted September 13, 2011 Share Posted September 13, 2011 On 9/13/2011 at 12:19 PM, spirals said: lol! would you like fries with that? :D :D Link to comment Share on other sites More sharing options...
oxyweb Posted September 13, 2011 Share Posted September 13, 2011 No. It gets messy with Fries. Link to comment Share on other sites More sharing options...
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