skaynopoyos Posted September 9, 2011 Share Posted September 9, 2011 Please assist. I have searched around and I am not finding an answer to this. On the USPS module I filled in the general settings form. Under USPS User ID: I followed the link that the module mentions to get my API key: https://www.usps.com...ss/webtools.htm and I received an email with an alphanumeric Username and Password but nothing called a key. Whenever I try to: "submit query" I get the following message: Prestashop could not connect to USPS webservices : USPS Webservice seems to be down, please wait a few minutes and try again. This has gone on for several days so I doubt the message is accurate. Link to comment Share on other sites More sharing options...
skaynopoyos Posted September 9, 2011 Author Share Posted September 9, 2011 I hope there is better support for Prestashop than this. Link to comment Share on other sites More sharing options...
skaynopoyos Posted September 10, 2011 Author Share Posted September 10, 2011 Okay for anyone else who is having this problem this is how I got it working. The (twelve digit) alphanumeric that is sent to your email by USPS (when you applied for the USPS web tools) called "Your User Name" is the same thing Prestashop wants called your USPS user ID. As of this posting you have to follow the instructions in the same email to activate it from test mode to active by emailing USPS using the email address provided in the registration email before you will get a valid submission on Prestashop. Link to comment Share on other sites More sharing options...
devilsown Posted September 10, 2011 Share Posted September 10, 2011 You have to remember this is free software, There are plenty of people that do help. Just USA based problems put a kicker as most people using this software are french or uk based so things like ups/fedex/usps/ a.net not many people can help with them issues. Link to comment Share on other sites More sharing options...
jsherk Posted October 5, 2011 Share Posted October 5, 2011 There has been some updates to USPS module. Check here: http://forge.prestashop.com/browse/PSCFI-3189 Link to comment Share on other sites More sharing options...
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