No confirmation Emails for customers

[Chaney]

Using version 1.4.1 and have not been able to configure confirmation emails sent to customers who place orders?

 

I see that this topic has been here - but cannot find the solutions?

 

Please help as my store is on line. I'm not that great with php but would greatly appreciate some assistance.

 

Thank you!

Deborah

 

I upgraded to this configuration:

Prestashop Version: 1.4.4.1

Server information: Linux #5 SMP Wed Jun 8 01:26:17 CDT 2011 i686

Server software Version: Apache mod_fcgid/2.3.6 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635

PHP Version: 5.2.17

MySQL Version: 5.1.56

 

Still cannot generate an order confirmation email - test emails are sent, but none to the customers. PLEASE HELP!

Edited August 31, 2011 by Chaney (see edit history)

[Chaney]

Hi everybody,

I have created a report to send to our development team, and they will be looking into this for you. I will let you all know as soon as I hear back from them.

 

-Mike

 

Here is the php error my hosting support found when we tried an order:

 

The following error message was found in modules/paypal:

 

[03-Sep-2011 16:44:35] PHP Fatal error: Cannot use object of type Product as array in /home/chaney92/public_html/Store/modules/mailalerts/mailalerts.php on line 219

 

Here is the function, with marked line, where that error is occuring:

 

public function hookUpdateQuantity($params)

{

global $cookie;

 

$qty = intval($params['product']['quantity_attribute'] ? $params['product']['quantity_attribute'] : $params['product']['stock_quantity']); // This line is 219.

if ($qty <= intval(Configuration::get('mA_last_qties')) AND !(!$this->_merchant_oos OR empty($this->_merchant_mails)) AND Configuration::get('PS_STOCK_MANAGEMENT'))

{

$templateVars = array(

'{qty}' => $qty - $params['product']['cart_quantity'],

'{last_qty}' => intval(Configuration::get('mA_last_qties')),

'{product}' => strval($params['product']['name']));

$iso = Language::getIsoById(intval($cookie->id_lang));

if (file_exists(dirname(__FILE__).'/mails/'.$iso.'/productoutofstock.txt') AND file_exists(dirname(__FILE__).'/mails/'.$iso.'/productoutofstock.html'))

Mail::Send(intval(Configuration::get('PS_LANG_DEFAULT')), 'productoutofstock', $this->l('Product out of stock'), $templateVars, explode(self::__MA_MAIL_DELIMITOR__, $this->_merchant_mails), NULL, strval(Configuration::get('PS_SHOP_EMAIL')), strval(Configuration::get('PS_SHOP_NAME')), NULL, NULL, dirname(__FILE__).'/mails/');

}

 

if ($this->_customer_qty AND $params['product']->quantity > 0)

$this->sendCustomerAlert(intval($params['product']->id), 0);

}