Tax not working

[Briandh76]

I got a site setup for a buddy of mine (even though I'm not liking the looks but he loved it)and I have ran into my first issue, I cannot get the tax rate to work.

I have the tax rule set and the tax setuo on the part but it will not add the taxes untill the final checkout.

 

Any ideas?

 

Here's the link to the Shop

(don't mind the shipping of $100,000.00 lol

[pasko]

I got a site setup for a buddy of mine (even though I'm not liking the looks but he loved it)and I have ran into my first issue, I cannot get the tax rate to work.

I have the tax rule set and the tax setuo on the part but it will not add the taxes untill the final checkout.

 

Any ideas?

 

Here's the link to the Shop

(don't mind the shipping of $100,000.00 lol

 

Hi,

 

If you want to show the taxes in the cart or in the product descriptions, you can set this from your back office.

 

Regards.

[Mike Kranzler]

Hi Brian,

Please make sure you have assigned a specific tax rule to each product that will be applicable to the order. If you haven't assigned a rule to an individual product, then it will not apply tax during checkout.

 

-Mike

[Mike Kranzler]

Additionally, you should go into the Back Office to Customers > Groups to ensure that you're displaying the price with Tax Included for everyone. Please let me know if this solves your problem.

 

-Mike

[Briandh76]

Additionally, you should go into the Back Office to Customers > Groups to ensure that you're displaying the price with Tax Included for everyone. Please let me know if this solves your problem.

 

-Mike

OK adding the tax to the groups did fix the problem! Thanks!

But I do have 1 issue now. When you look at the part it now says the tax is included. (see example)

The reason I have this issue is someone could see it as misleading (well Ohio customers) is there a way to hide the tax incld on the products?

 

[Mike Kranzler]

Hi Brian,

When you're editing a group, select "Tax Excluded" in the drop-down menu for "Price Display Method."

 

Please let me know if that works for you!

 

-Mike

[Briandh76]

Hi Brian,

When you're editing a group, select "Tax Excluded" in the drop-down menu for "Price Display Method."

 

Please let me know if that works for you!

 

-Mike

Ok that does work but then it takes me right back to my original problem. It won't show the tax until the final checkout phase. I guess I'll have to settle for one or the other.

Or is there any way to hide some text in the cart box? See attached picture.

 

I'm sorry for being a pain in the butt. Just trying to get these bugs worked out. Next up getting fedex to work with prestashop....

 

[Mike Kranzler]

Hi Brian,

In your shopping-cart.tpl file, please delete the following bit of code after backing up your system:

<tr class="cart_total_tax">
   <td colspan="6">'Total tax:'</td>
   <td class="price" id="total_tax">{displayPrice price=$total_tax}</td>

 

Let me know if that works!

 

-Mike

[Briandh76]

MIke

Thanks for the help but that did not work.

 

Thank you everyone for the help. I think I will just let it be untill I have a complaint.