Jimbola Posted August 28, 2011 Share Posted August 28, 2011 Hi all, I need to do a basic refund of and entire order, that was paid for using PayPal, how do I do that? I have looked at the order and refund options, but it says, that unless you generate a voucher only a partial refund will be made, what does that mean. All i want is to refund the whole order, can anyone give me clear instructions to do this. Thanks Link to comment Share on other sites More sharing options...
FutureLED Posted August 29, 2011 Share Posted August 29, 2011 it means that the shipping cost won't be refunded unless you click 'generate a voucher' then it will give the option to refund shipping costs as well. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted August 29, 2011 Share Posted August 29, 2011 Hi Jimbo, PayPal makes creating refunds very simple, and that combined with Wesellbulbs' bright idea above should make it very simple for you to take care of this for your customer. -Mike Link to comment Share on other sites More sharing options...
FutureLED Posted August 29, 2011 Share Posted August 29, 2011 puntastic.. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted August 29, 2011 Share Posted August 29, 2011 puntastic.. Watt's wrong with that? I do what I can with what I'm given, but sometimes I just don't have the energy to make a good joke. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now