Remove shipping option for downloadable product [SOLVED]

[3rtt]

How would one keep the shipping option from appearing on checkout for downloadable product, which does not require shipping?

[curtdonohue]

3rtt,

 

I'm not sure why you are having this issue. I don't use downloadable products, but I set one up to see what would happen. For your reference, I'm using PrestaShop v1.4.3.

 

First, I only have one carrier enabled and it is a flat rate carrier. That means that any physical product that would ship out would be charged one flat fee for delivery within my set delivery zone.

 

I modified an exiting product by checking the "Downloadable Product" check box in the Product Info page and filled out the rest of the info such as max downloads and number of days the product could be downloaded.

 

I then went to the front office and went through the checkout process. Even though my flat rate shipper was the only shipping option, I was not asked to select a shipping option. The process just skipped right over the Shipping stage, which is what it should have done since it is a downloadable product.

 

When I tested that process again with a physical product, I did get the shipping option to come up, which was correct for that scenario.

 

So, I'm not sure what this issue could be. You should probably check your downloadable product settings again. I suppose you could also try disabling your carriers if all you offer are downloadable products.

[3rtt]

3rtt,

 

I'm not sure why you are having this issue. I don't use downloadable products, but I set one up to see what would happen. For your reference, I'm using PrestaShop v1.4.3.

 

First, I only have one carrier enabled and it is a flat rate carrier. That means that any physical product that would ship out would be charged one flat fee for delivery within my set delivery zone.

 

I modified an exiting product by checking the "Downloadable Product" check box in the Product Info page and filled out the rest of the info such as max downloads and number of days the product could be downloaded.

 

I then went to the front office and went through the checkout process. Even though my flat rate shipper was the only shipping option, I was not asked to select a shipping option. The process just skipped right over the Shipping stage, which is what it should have done since it is a downloadable product.

 

When I tested that process again with a physical product, I did get the shipping option to come up, which was correct for that scenario.

 

So, I'm not sure what this issue could be. You should probably check your downloadable product settings again. I suppose you could also try disabling your carriers if all you offer are downloadable products.

 

Yes, I would have thought it would be an automatic process built into Prestashop, whereby when you make it a downloadable product, the shipping would be skipped over during checkout. But when I tested a purchase, it added a $7 shipping fee to the total. I will recheck my config to see if I may have missed something. My Prestashop version is 1.3.5. I wonder if that could make a difference.

[prestainfo]

3rtt,

 

I'm not sure why you are having this issue. I don't use downloadable products, but I set one up to see what would happen. For your reference, I'm using PrestaShop v1.4.3.

 

First, I only have one carrier enabled and it is a flat rate carrier. That means that any physical product that would ship out would be charged one flat fee for delivery within my set delivery zone.

 

I modified an exiting product by checking the "Downloadable Product" check box in the Product Info page and filled out the rest of the info such as max downloads and number of days the product could be downloaded.

 

I then went to the front office and went through the checkout process. Even though my flat rate shipper was the only shipping option, I was not asked to select a shipping option. The process just skipped right over the Shipping stage, which is what it should have done since it is a downloadable product.

 

When I tested that process again with a physical product, I did get the shipping option to come up, which was correct for that scenario.

 

So, I'm not sure what this issue could be. You should probably check your downloadable product settings again. I suppose you could also try disabling your carriers if all you offer are downloadable products.

 

This works great , but at the carrier page i still need to pres the next button is there a way to redirect this to the next step ?

(Without clicking ? )