ironguru Posted August 24, 2011 Share Posted August 24, 2011 hi there I installed prestashop 1.4.4.0 a few days ago. When I start my shop in IE it doesn't show the category tree (it is empty) and I get the error messages posted below. It works fine when I start the shop in FireFox. I know it used to work too in IE a few days ago and all the sudden the category tree was gone. What can I do to make it work ? Thanks for you help. Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; MATB) Timestamp: Wed, 24 Aug 2011 14:23:33 UTC Message: Object doesn't support this property or method Line: 83 Char: 136 Code: 0 URI: http://wl31www512.webland.ch/shop/js/jquery/jquery-1.4.4.min.js Message: Object doesn't support this property or method Line: 35 Char: 3 Code: 0 URI: http://wl31www512.webland.ch/shop/themes/prestashop/js/tools/treeManagement.js Message: Object doesn't support this property or method Line: 83 Char: 136 Code: 0 URI: http://wl31www512.webland.ch/shop/js/jquery/jquery-1.4.4.min.js Link to comment Share on other sites More sharing options...
ironguru Posted August 25, 2011 Author Share Posted August 25, 2011 hi there I installed prestashop 1.4.4.0 a few days ago. When I start my shop in IE it doesn't show the category tree (it is empty) and I get the error messages posted below. It works fine when I start the shop in FireFox. I know it used to work too in IE a few days ago and all the sudden the category tree was gone. What can I do to make it work ? Thanks for you help. Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; MATB) Timestamp: Wed, 24 Aug 2011 14:23:33 UTC Message: Object doesn't support this property or method Line: 83 Char: 136 Code: 0 URI: http://wl31www512.webland.ch/shop/js/jquery/jquery-1.4.4.min.js Message: Object doesn't support this property or method Line: 35 Char: 3 Code: 0 URI: http://wl31www512.webland.ch/shop/themes/prestashop/js/tools/treeManagement.js Message: Object doesn't support this property or method Line: 83 Char: 136 Code: 0 URI: http://wl31www512.webland.ch/shop/js/jquery/jquery-1.4.4.min.js any help ? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted August 25, 2011 Share Posted August 25, 2011 Hi ironguru, It appears that your website was also affected by the hacker we have been discussing on the forums. The leak has already been fixed, but you will need to follow the directions I listed here in order to get your shop fully back up and running. I hope this helps. -Mike Link to comment Share on other sites More sharing options...
ironguru Posted August 26, 2011 Author Share Posted August 26, 2011 Hi ironguru, It appears that your website was also affected by the hacker we have been discussing on the forums. The leak has already been fixed, but you will need to follow the directions I listed here in order to get your shop fully back up and running. I hope this helps. -Mike Hi Mike Your are wonderful... many many thanks.. it is working now... I thought it was a virus..because PS was always frosen when I started my shop and I had strange links at the information panel of my IE. But I didn't know how to solve the problem. thanks again !!! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted August 26, 2011 Share Posted August 26, 2011 I'm glad I can help! The real credit goes to our developers who worked around the clock to push this fix through in less than 24 hours, but I'm glad I was able to pass that information on to everyone who needed it. -Mike Link to comment Share on other sites More sharing options...
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