Bank Wire Email Problem

[Weiry]

This is the problem i am getting with the bank wire confirmation email.

Hi ###### ####,

Your order #15 history

Your order has been placed successfully, and will be shipped as soon as payment is received.

Please note that you have selected to pay by bank wire. Please send your wire to :

{bankwire_owner}

{bankwire_details}

{bankwire_address}

Order total amout is $315.00

You can review this order and download your invoice from the "Order history" section of your account by clicking "My account" on our website.

It seems to be that only the bank wire details are not displaying
What can i do to make the bank details correctly appear?
The bank wire details have been configured also.

[msk69]

\mails\en\bankwire.txt and html. Just remove the code and hardcode your bankdetails there. :-)

[Weiry]

so there is no actual fix to get the details from the database?
i was hoping not to hard code it in.

[spott]

What version of PrestaShop?
To me its work fine.
Is it text or html file, what you get?

[Masino Sinaga]

This is the problem i am getting with the bank wire confirmation email.

Hi ###### ####,

Your order #15 history

Your order has been placed successfully, and will be shipped as soon as payment is received.

Please note that you have selected to pay by bank wire. Please send your wire to :

{bankwire_owner}

{bankwire_details}

{bankwire_address}

Order total amout is $315.00

You can review this order and download your invoice from the "Order history" section of your account by clicking "My account" on our website.

It seems to be that only the bank wire details are not displaying
What can i do to make the bank details correctly appear?
The bank wire details have been configured also.

Actually, that only happens when you edit the order status from Orders tab in admin/backoffice panel.
To solve this problem, try to do this:

1) Open your {youradmindirectory}\tabs\AdminOrders.php file, and FIND this code:

    $templateVars = array('{followup}' => ($history->id_order_state == _PS_OS_SHIPPING_ AND $order->shipping_number) ? str_replace('@', $order->shipping_number, $carrier->url) : '');

2) Replace that code above with this one below:

    $templateVars = array('{followup}' => ($history->id_order_state == _PS_OS_SHIPPING_ AND $order->shipping_number) ? str_replace('@', $order->shipping_number, $carrier->url) : '',
                     '{bankwire_owner}' => Configuration::get('BANK_WIRE_OWNER'),
                     '{bankwire_details}' => nl2br(Configuration::get('BANK_WIRE_DETAILS')),
                     '{bankwire_address}' => nl2br(Configuration::get('BANK_WIRE_ADDRESS'))
                   );

I have tried it, and it works good now.
Hope this is helpful. Cheers!

[alphabravo8]

Hi,

I've tried this solution. I replaced the code line 111 as described here but it doesn't fix the bug for me. do I forget to do something ?

thks

[brandonc503]

im having same issue and that fix only made blank section in email.

[ALbi87]

It works for me, thx !

[Evgeny]

And for me. Prestashop ver. 1.2

[piekielny]

Also for me. Presta 1.3PL
Cheers

[Rafiki]

It works for me!!
THANK YOU!

[Rolf]

It's works perfect, thank you!
Best regards
Rolf

[eddi]

thanks, works fine!
but it worked before I did some changes in status. strange.

[Orhan Ozdemir]

It works for me too.
But I made one extra.
In e-mail file "mails/tr/bankwire.html"
I modified following lines:

{bankwire_owner}
{bankwire_home_html}
IBAN : {bankwire_iban}
BIC : {bankwire_bic}

NEW FILE has correct variables as following:

BANKA: {bankwire_address}
HESAP SAHİBİ: {bankwire_owner}
HESAP NO VE IBAN: {bankwire_details}

And it works

[Orhan Ozdemir]

I replaced the code line 111 as described here but it doesn’t fix the bug for me.

Did you try to edit your "bankwire.html" file in your own language folder ?