kenz13eck Posted August 18, 2011 Share Posted August 18, 2011 Hi all, I'm in a bit of confusing, why when customer order something and why system not send out the email to confirm order ?? Do I need to do anything with it, I can't find anywhere to set it Please give me if i need to add some code or text anywhere ? thank you Link to comment Share on other sites More sharing options...
Carl Favre Posted August 18, 2011 Share Posted August 18, 2011 Hi kenz13eck, Did you install Mail alert module ? In the Back Office Preferences/Emails, which settings do you use for emails ? mail() function ? SMTP ? Is the email test working ? Link to comment Share on other sites More sharing options...
kenz13eck Posted August 18, 2011 Author Share Posted August 18, 2011 thanks for fast response I'm using smtp to send email and test email was fine I receive it, i think this mean its working and yes I install the Mail alert module Link to comment Share on other sites More sharing options...
Carl Favre Posted August 18, 2011 Share Posted August 18, 2011 Ok, to be sure, you also checked in Mail Alert the option to automatically send an email when a new order is created? Link to comment Share on other sites More sharing options...
kenz13eck Posted August 18, 2011 Author Share Posted August 18, 2011 this is how i set in the mail alert Link to comment Share on other sites More sharing options...
kenz13eck Posted August 18, 2011 Author Share Posted August 18, 2011 If you can help me i can give you the access to check out what is the problem? Link to comment Share on other sites More sharing options...
Carl Favre Posted August 18, 2011 Share Posted August 18, 2011 I am checking with our developers in order to see what could be the problem. Link to comment Share on other sites More sharing options...
kenz13eck Posted August 19, 2011 Author Share Posted August 19, 2011 I am checking with our developers in order to see what could be the problem. I hope you didn't forget me !! or anyone can help please ! my presta version is 1.4.4 Window server Link to comment Share on other sites More sharing options...
Carl Favre Posted August 19, 2011 Share Posted August 19, 2011 Don't worry I did not forget you . One of our developer is checking this problem. You should have some feedback soon. Link to comment Share on other sites More sharing options...
kenz13eck Posted August 19, 2011 Author Share Posted August 19, 2011 thank you very much Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now