fitgura Posted August 17, 2011 Share Posted August 17, 2011 Hi All! I installed ps 1.4.4 but the tracking number field doesen't show! Can somebody explain where to find the problem? Of course I put the link (on carriers tab) what my delivery company gave us! what should be the problem? Please advise me! Thanks! Link to comment Share on other sites More sharing options...
tomerg3 Posted August 17, 2011 Share Posted August 17, 2011 The field is only visible when you change the order status to delivered (and the link was added to the carrier before the order was placed). Link to comment Share on other sites More sharing options...
fitgura Posted August 17, 2011 Author Share Posted August 17, 2011 Hi tomerg! Exactly what you say! but it not works! I put the order to shipped and anythig else but the field wont appear! And I put the lik before in the correct place! ??? Link to comment Share on other sites More sharing options...
tomerg3 Posted August 18, 2011 Share Posted August 18, 2011 Check this out, and confirm you did the same. http://screencast.com/t/rv2oDaNB9yj Link to comment Share on other sites More sharing options...
noesac Posted September 20, 2011 Share Posted September 20, 2011 This has never worked for me but I always just assumed it was a bug. I'm using v1.3.1. I think I have it setup properly, anyone have any ideas? http://i51.tinypic.com/v6iv49.jpg Link to comment Share on other sites More sharing options...
tomerg3 Posted September 21, 2011 Share Posted September 21, 2011 Was the order originally placed before you added the tracking number? If so, it's normal, because when you save any change to a carrier, a new one is created so it will not affect previous orders. If you want to apply it to old messages, you will have to manually add the tracking URL to the old carriers in the database (ps_carrier) Link to comment Share on other sites More sharing options...
noesac Posted September 21, 2011 Share Posted September 21, 2011 Thanks Tomer, that perfectly explains it! Link to comment Share on other sites More sharing options...
PrestaMagic Posted December 11, 2011 Share Posted December 11, 2011 Tomer, great answer! Thanks! Link to comment Share on other sites More sharing options...
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