misa Posted August 16, 2011 Share Posted August 16, 2011 I want to use Moneybookers module and have followed all the intructions but I only see Moneybookers in the module tab but not in the payment tab............what have i done wrong? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted August 16, 2011 Share Posted August 16, 2011 I want to use Moneybookers module and have followed all the intructions but I only see Moneybookers in the module tab but not in the payment tab............what have i done wrong? Hi Misa, Can you confirm that the Moneybookers module has been installed AND configured? Just because you see it in the modules list doesn't mean it's automatically installed. And if it is already, it might be worth uninstalling and reinstalling to get it recognized, because we just ran it on our test site and got it to work that way. I hope this helps. Please let us know if you have any additional questions. Thanks, Mike Link to comment Share on other sites More sharing options...
misa Posted August 16, 2011 Author Share Posted August 16, 2011 I want to use Moneybookers module and have followed all the intructions but I only see Moneybookers in the module tab but not in the payment tab............what have i done wrong? Hi Misa, Can you confirm that the Moneybookers module has been installed AND configured? Just because you see it in the modules list doesn't mean it's automatically installed. And if it is already, it might be worth uninstalling and reinstalling to get it recognized, because we just ran it on our test site and got it to work that way. I hope this helps. Please let us know if you have any additional questions. Thanks, Mike It's installed and configured yes and everything is validated Uninstalled it en installed it........now it shows up, Thanks Link to comment Share on other sites More sharing options...
Mike Kranzler Posted August 16, 2011 Share Posted August 16, 2011 I want to use Moneybookers module and have followed all the intructions but I only see Moneybookers in the module tab but not in the payment tab............what have i done wrong? Hi Misa, Can you confirm that the Moneybookers module has been installed AND configured? Just because you see it in the modules list doesn't mean it's automatically installed. And if it is already, it might be worth uninstalling and reinstalling to get it recognized, because we just ran it on our test site and got it to work that way. I hope this helps. Please let us know if you have any additional questions. Thanks, Mike It's installed and configured yes and everything is validated Uninstalled it en installed it........now it shows up, Thanks I'm glad I could help. Sometimes you'll get a module that's a little finicky. Think of it like jiggling the handle of the toilet or unplugging your router. Sometimes, the simplest fix can be the best one -Mike Link to comment Share on other sites More sharing options...
misa Posted August 16, 2011 Author Share Posted August 16, 2011 I want to use Moneybookers module and have followed all the intructions but I only see Moneybookers in the module tab but not in the payment tab............what have i done wrong? Hi Misa, Can you confirm that the Moneybookers module has been installed AND configured? Just because you see it in the modules list doesn't mean it's automatically installed. And if it is already, it might be worth uninstalling and reinstalling to get it recognized, because we just ran it on our test site and got it to work that way. I hope this helps. Please let us know if you have any additional questions. Thanks, Mike It's installed and configured yes and everything is validated Uninstalled it en installed it........now it shows up, Thanks I'm glad I could help. Sometimes you'll get a module that's a little finicky. Think of it like jiggling the handle of the toilet or unplugging your router. Sometimes, the simplest fix can be the best one -Mike I know what you mean yes.......ho can I set SOLVED now? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted August 16, 2011 Share Posted August 16, 2011 I took care of it for you already, so don't worry about it. -Mike Link to comment Share on other sites More sharing options...
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