tank Posted August 15, 2011 Share Posted August 15, 2011 Showing 13000+ viewers online which is not possible, seems like it considers viewers from days ago as online, possibly all viewers since day 1. This is with the latest version 1.4.4 It was working fine in version 1.4.3 and 1.3.6 Anybody else having problems with it? Link to comment Share on other sites More sharing options...
Matt Serralta Posted August 15, 2011 Share Posted August 15, 2011 Showing 13000+ viewers online which is not possible, seems like it considers viewers from days ago as online, possibly all viewers since day 1. This is with the latest version 1.4.4 It was working fine in version 1.4.3 and 1.3.6 Anybody else having problems with it? Hi Tank, You caught me! There is something going on :-). During testing internally on PrestaShop we were able to replicate the visitor online showing inaccurate information. This has been forwarded to our development team so that they can get that taken care of. I will let you know as soon as I hear from Engineering. Thanks Matt and Mike. Link to comment Share on other sites More sharing options...
jlfx Posted August 24, 2011 Share Posted August 24, 2011 Any progress on this? Link to comment Share on other sites More sharing options...
ilomangmx Posted August 27, 2011 Share Posted August 27, 2011 I have the same issue after upgrading 1.4.4.1. will be great if we have solution. Thanks Link to comment Share on other sites More sharing options...
mega-value.co.uk Posted September 13, 2011 Share Posted September 13, 2011 Hi.. Having the same problem after upgrading today to 1.4.4.1 Nearly had a hart attack when i saw 1593 visitors online! Any new on a fix for this? Cheers Gary Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 13, 2011 Share Posted September 13, 2011 Hi everybody, This was reported to our bug tracker and fixed recently. You can check it out and download the updated files to replace here: http://forge.prestashop.com/browse/PSCFI-2996 Please let me know if that works for you. -Mike Link to comment Share on other sites More sharing options...
mega-value.co.uk Posted September 14, 2011 Share Posted September 14, 2011 Thanks Mike.. Will give it a go! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 14, 2011 Share Posted September 14, 2011 Let me know if it works for you so that we can mark this as solved! -Mike Link to comment Share on other sites More sharing options...
kernewek79 Posted October 1, 2011 Share Posted October 1, 2011 Hi, I cant find the fix for this. There doesnt appear to be a download on that link? Link to comment Share on other sites More sharing options...
leelee23 Posted October 28, 2011 Share Posted October 28, 2011 I just fell for the same thing kernewek79.. login and you'll get more options (including the Source tab) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted October 28, 2011 Share Posted October 28, 2011 Yes, be sure that you're logged into the Forge first! You should see this information at the bottom. -Mike Link to comment Share on other sites More sharing options...
Jhorene Posted November 24, 2011 Share Posted November 24, 2011 Hi there, I have a similiar problem, where ALL my stats stays 0 if I look on the navigation for eg. visitors online, customers, best products etc. Has anyone seen this in particular where the stats are not workign AT ALL? Is there something I should enable or install extra? I am using version 1.4.4.0 Thank you. Jhorene Link to comment Share on other sites More sharing options...
Mike Kranzler Posted November 29, 2011 Share Posted November 29, 2011 Hi there, I have a similiar problem, where ALL my stats stays 0 if I look on the navigation for eg. visitors online, customers, best products etc. Has anyone seen this in particular where the stats are not workign AT ALL? Is there something I should enable or install extra? I am using version 1.4.4.0 Thank you. Jhorene Hi Jhorene, Have you tried the suggestion I posted above regarding the specific file to replace? -Mike Link to comment Share on other sites More sharing options...
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